Collections Advisor
6 days ago
Job TitleCollections AdvisorLocationCustomer & Communities – Neighbourhoods – Income ServicesHours36.25 hours/weekContractFixed-term (until March)OverviewWe’re looking for a Collections Advisor to manage debt collection, payment arrangements, and financial support for tenants. If you're proactive, a strong communicator, and can handle sensitive financial matters, this role is for you.Key ResponsibilitiesDebt Collection: Manage arrears, recharges, and sundry debts from tenants and former tenants.Customer Outreach: Make outbound calls to discuss payment plans and negotiate solutions.Data Management: Maintain accurate records in housing systems and financial databases.Team Support: Collaborate with Income Officers and Rent Accounting teams to ensure timely collections.Financial Support: Raise awareness of financial inclusion programs and refer to support services.Campaigns: Contribute to income collection projects and initiatives.RequirementsCustomer Service Experience, ideally in debt collection or a similar role.Strong Communication Skills for managing sensitive financial situations.Numeracy and accuracy in handling financial data.Problem‑Solving Ability to assess situations and find effective solutions.Tech Skills: Proficient in Microsoft Office; experience with housing management systems is a plus.Personal QualitiesCustomer‑Centered: Committed to delivering excellent service.Empathetic: Understanding of the financial challenges customers face.Adaptable: Comfortable with change and new challenges.Team‑Oriented: Collaborative and able to work well with others.QualificationsGCSE (Grade C or above) in Maths or equivalent. #J-18808-Ljbffr
-
Debt Management Collections Agent
4 days ago
Manchester, United Kingdom The Debt Advisor Full time**Job Description and Specification** Job Title: Debt Management Collections Agent Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in ensuring that there is effective daily management of payment plans across our book of clients. The Debt...
-
Collections Advisor
12 hours ago
Manchester, United Kingdom Search Consultancy Full time**Job Title**:Collections Advisor **Job Location**:Manchester City Centre **Job Salary**:Up to £25,000. **OTE £30,000** **Job Hours**:Monday - Friday. Shifts between 8am and 7pm (37.5 hrs per week). Hybrid working available!! **The package for the position of Collections Advisor is**: - **£25,000 per annum plus bonus scheme**: - **Amazing offices in...
-
Collection Advisor
2 weeks ago
Manchester, United Kingdom Fintelligent Full timeI'm on the lookout for an experienced Collections Advisor who will be offered unparalleled career development opportunities, flexible working and STUNNING 19th floor views over Manchester which you've got to see to believe. Since their inception in 2016,they have been awarded countless awards, most notably in 2020 and 2021 voted in the Top 100 companies in...
-
Collection Advisor
2 weeks ago
Manchester, United Kingdom Fintelligent Full timeAs a Collections Advisor, you'll be starting with a salary of £23,000 - £30,000 dependant on experience with a 10% annual bonus, working for one of the UKs fastest growing financial services organisations located in the heart of Manchester City Centre. Voted in the Top 100 companies in the UK for 2020 & 2021, they provide genuine career progression, a...
-
Collection Advisor
6 days ago
Manchester, United Kingdom Fintelligent Full timeWe are looking for a Collections Advisor to join our leading financial services organization currently flourishing in the heart of Manchester City Centre. This is an excellent opportunity to join a company with a fantastic employee benefits package, performance-based bonus opportunities, and genuine career progression. You will receive a basic salary between...
-
Collection Advisor
1 week ago
Manchester, United Kingdom Search Consultancy Full time**ob Title: Collections Advisor** **Job Location: Manchester City Centre** **Job Salary: Up to £25,000. OTE £30,000** **Job Hours: Monday - Friday. Shifts between 8am and 7pm (37.5 hrs per week). Hybrid working available!!** **The package for the position of Collections Advisor is**: - £25,000 per annum plus bonus scheme - Amazing offices in...
-
Collections Advisor
1 week ago
Manchester, United Kingdom Search Consultancy Full time**Collections Advisor - Manchester City Centre - £22,000 to £26,000 DOE - Monday to Friday - Hybrid working** **Role**:Collections Advisor **Salary**: £22,000 - £26,000 DOE plus 10% annual bonus and a £1,000 pay rise after 3 month probation **Shifts**: 37.5 hrs Monday to Friday on either 8-4 / 9-5 / 10-6 / 11-7, 1 Saturday per month 9-5 (day back in...
-
Collections Advisor
4 days ago
Manchester, United Kingdom Fintelligent Full timeWe are currently supporting one of the fastest-growing financial services businesses in the UK as they look to recruit a number of collection advisors within their Manchester City Centre office offering a salary of £22,000-£26,000 DOE, plus a 10% annualbonus. Having also been voted one of the top 100 companies to work for in 2020 and 2021. This is an...
-
Collections Advisor
2 days ago
Manchester, United Kingdom Fintelligent Full timeIf you have experience as a Collections Advisor and want to join a company that is in the top 20 best companies to work for in the UK and offers unrivalled opportunities for progression and development, then we want to hear from you! Fintelligent is seekinga skilled and dedicated Collections Advisor to join our client's inclusive and welcoming team. This...
-
Collections Advisor
2 weeks ago
Manchester, United Kingdom Car Finance 247 Full time**About The Role**: Here at 247Money we are currently looking for exceptional people to join our growing Collections Advisor team! You will primarily focus on managing customers arrears cases on car hire purchase agreements and identifying the most effective solutions for our valued customers as well as the business. As a Collections Advisor, you will excel...
