eCommerce Manager – FMCG Start-Up | Hybrid
1 week ago
About the Company Hanson Search is partnering with a fast-growing, innovative start-up in the FMCG sector. As they expand their direct-to-consumer (DTC) operations, they are looking for an ambitious eCommerce Manager to lead their digital growth strategy and drive online sales. This is an exciting opportunity to join a dynamic business at a pivotal stage of its growth journey, ideal for professionals seeking to step into a leadership track like a Senior Financial Communications Account Director would in their field – but here applied to eCommerce. The Role As eCommerce Manager, you will be responsible for shaping and executing the company’s eCommerce strategy. You will manage the day-to-day operations of the DTC channel, optimise the online customer journey, and lead initiatives to boost traffic, conversion rates, and customer retention. This role is ideal for a proactive self-starter who thrives in a fast-paced start-up environment and is eager to make a tangible impact on business performance. eCommerce Manager Key Responsibilities Develop and implement a comprehensive eCommerce growth strategy, focusing on traffic acquisition, CRO, and customer retention. Manage the daily operations of the eCommerce platform (Shopify/WooCommerce), ensuring product listings, website content, and promotions are up to date. Analyse performance data, run A/B testing, and optimise conversion rates through data-driven insights. Collaborate with the marketing team to deliver integrated digital campaigns, product launches, and seasonal promotions. Coordinate with fulfilment and customer service teams to ensure an exceptional end-to-end customer experience. Monitor emerging eCommerce trends, tools, and technologies to identify new growth opportunities. Candidate Profile 3+ years of eCommerce management experience, ideally within a DTC brand or start-up. Strong knowledge of eCommerce platforms such as Shopify or WooCommerce. Proficient in using Google Analytics (GA4) and other performance tracking tools. Solid understanding of digital marketing channels, including SEO, paid social, and email marketing. Strong commercial mindset with a data-led approach to strategy and decision-making. Comfortable working in a high-growth, entrepreneurial environment. Why Join? Play a key role in scaling a dynamic FMCG start-up’s digital presence. Shape and own the eCommerce strategy with autonomy and influence. Work with a passionate, collaborative team in a flexible hybrid working environment. Competitive salary package with performance incentives and growth opportunities. If you’re an ambitious eCommerce professional ready to drive growth in a fast-moving start-up, we’d love to hear from you. Please get in touch with our team, including a copy of your CV, as soon as possible via the form below. Hanson Search is a leading talent advisory and executive search consultancy with consultants based across the UAE, UK, USA, and Europe. We specialise in business-critical roles that drive revenue, reputation, and risk, with dedicated teams in Communications, Government Relations, Financial Communications, Public Affairs, Marketing, Digital Marketing, Sustainability, Investor Relations and C-Suite recruitment. Please click here to find out more about Hanson Search. We are committed to equality of opportunity for all. You can access our Diversity and Inclusion Policy here. #J-18808-Ljbffr
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