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Domestic Abuse Support Worker
2 weeks ago
We have an exciting opportunity for a Caseworker - Domestic Abuse to join the team in Basingstoke working 37.5 hours per week. This role is full‑time, based in the office. About the Role This role is offered to work from the office in Basingstoke, full time. What We Offer Flexible working options 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday and options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression Responsibilities Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans, providing resources, interventions, and information to all service users. Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors. Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information, including the collection of outcomes. Work as part of a team with staff and the volunteer team to provide a seamless service to clients. Qualifications Understanding of the impact of domestic abuse on victims and their families. Effective verbal and written communication skills. Experience of successfully delivering services and working directly within a statutory, voluntary or multi‑agency setting. Ability to balance competing needs and priorities. Ability to work independently and as part of a team. Experience of building effective working relationships across internal and external stakeholders. Personal resilience to manage exposure to highly emotional or sensitive demands of the role. Ability to manage a caseload, including complex case management. Competent use of generic IT applications. Travel & Vehicle Requirements This role involves regular travel. A driving licence and access to a vehicle are considered essential. If you are unable to drive because of a disability, please indicate this in your application so we can explore feasibility of alternative arrangements. About Us Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. EEO Statement Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults. Background checks and Disclosed Barring Service checks may be required. We celebrate diverse communities and are passionate about creating an environment where all staff and volunteers feel respected and heard. Women, Black, Asian and minority ethnic communities are particularly encouraged to apply. VS is a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates with disabilities who meet essential criteria. How to Apply To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. Additional Information Applicants must have resided in the UK continuously for at least the past three years due to police vetting requirements. We reserve the right to close this vacancy early if sufficient suitable applications are received. If you have already registered & started an application, we will contact you to advise of any amended closing date where possible. #J-18808-Ljbffr
