Retail Team Leader

OverviewJoin our team as a Team Leader at our Southampton Superstore We are looking for hard working individuals that are enthusiastic and enjoy a challenge. Someone who enjoys meeting people and puts our members at the heart of everything we do, ensuring that each and every one of our members gets the shopping experience they deserve. In this role, you will work as part of a team within a busy, retail environment.About UsCompany Shop Group (CSG), part of Biffa, is the largest commercial redistributor of surplus food and household products in the UK. We enable some of the biggest retailers, manufacturers, food service and logistics providers to unlock value from surplus stock, which may have otherwise gone to waste. The surplus we handle is redistributed through our Company Shop stores and our award-winning social enterprise Community Shop where we build stronger individuals and more confident communities. Working with our partners, we deliver an incredible impact and we\'re proud to be a good business doing good. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you\'ll find us championing diversity and equality at every turn.Details of location and shift patternLocation - Company Shop Southampton, 4 Hawkeswood Road, Southampton, SO18 1ABRate of pay - £12.95 per hour, paid every 4 weeksShifts/Hours - 20 hours per week on a rota basis. Shifts will be scheduled between 6am and 10pm from Monday to Saturday and between 8am and 8pm SundayPlease note the successful candidate will be required to work evenings, weekends and bank holidaysAbout The RoleWe consistently deliver great member service by truly putting our members at the heart of what we do, focusing on the store standards.You will assist the section leader in co-ordinating the team of colleagues to consistently deliver outstanding performance, excellent store standards and who demonstrate an uncompromising view on the service we provide to members.Support the section leader to deliver the day to day operation of the department through routine processes and practices.Our stores are successful when we are all in it together and deliver a great experience for our members, by doing the right thing you will make a difference.RequirementsReporting into the section leader, you will be responsible for ensuring the team are motivated to deliver the day to day delivery of the departmentEffectively communicate with and co-ordinate the team of departmental colleagues to consistently deliver an excellent departmentEnsure standards remain high and continually look for ways to improveEnsure that all Health, Safety & Environmental policies and practices are upheld, whilst proactively encouraging your team to promote a culture of good HSE practiceContinuously review waste within your department and seek solutions to reduce wastage where possibleSupport and assist the section leader withDaily huddles, ensuring all tasks set are completed efficiently by team membersDevelopment plans of colleagues, by making recommendations and coaching rising starsCreating an engaging department where colleagues are trusted by our members and are aware that they are at the heart of everything we doEnsuring our colleagues uphold our culture and deliver an expectational member experienceAny additional departmental tasks as and when requiredSkills Of a Team LeaderLead by example and uphold Company Shop Group values at all timesAbility to build and maintain effective working relationshipsAbility to effectively plan and organise workloadsAble to work to strict deadlinesA want and desire to develop and progress within your roleA commitment to your own personal development and continued learningTo be flexible and adaptable to support the needs of the businessBenefitsWhat\'s in it for you:Free membership to Company Shop for you and 10 x nomineesAnnual Flu Injections, high street & leisure vouchers, and on-site ParkingFree Tea & Coffee, and Free Fruit FridayEmployee Assistance Programme - Grocery AidEligible for Costco membership, Cycle 2 Work, and UK Fuel card discountsContributory pension scheme with death in service benefitJoin us on the journey: Don\'t miss this opportunity to be a part of something extraordinary. Apply now and join us to create a better world for people and the planet.Apply now and be part of a business that\'s making a real difference. #J-18808-Ljbffr