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St Helens, United Kingdom Regenda Group Full timeOverview Annual salary of £26,805 Permanent role Full-time (37 hours), part-time and flexible working patterns available St Helens office base, hybrid working Proposed Interview Date: W/C 15 December 2025 Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications...
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St Helens, United Kingdom Regenda Group Full timeA housing and construction organization is looking for a Repairs Planner to coordinate daily activities of the field workforce and provide high-quality maintenance services. The position offers a competitive annual salary of £26,805 and includes a hybrid working model. Candidates should possess strong communication and organizational skills, with knowledge...
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Repairs Planner
2 weeks ago
Role Purpose Our client is looking for a Coordinator to manage the daily activities of their field workforce, delivering a high-quality, customer-focused maintenance service and ensuring full compliance with safety and building legislation. Key Responsibilities Manage daily operations of the electronic scheduling system, ensuring appointments are accurate, up to date, and completed on time. Maintain strong communication with operatives, colleagues, managers, and customers. Monitor and manage work progress within agreed timescales and client requirements. Ensure operatives provide timely updates so schedules reflect customer needs. Reschedule work when absences, delays, materials, or emergencies arise, and communicate changes to all relevant parties. Rebook pending or suspended jobs promptly and follow up on outstanding materials. Report issues around work quality, timeliness, or potential disciplinary matters to the Repairs Planning Manager. Deliver excellent customer service at all times. Support our client’s aim of becoming the “contractor of choice.” General Responsibilities Support our client’s broader vision of regenerating communities and creating opportunities. Ensure compliance with Health & Safety policies. Uphold internal customer service standards. Complete relevant CPD and training as required. Attend meetings or events at other offices or external sites as needed. Carry out additional duties appropriate to the role. The Right Fit – Skills & Experience Good standard of education and administrative experience. Financial awareness, including ability to identify Value for Money (VFM). Ability to work independently and as part of a team. Strong organisational, planning, multitasking, and communication skills. Confident with Windows, specialist software, and vehicle tracking/management systems. Knowledge of systems such as Orchard Housing, DRS, or Agile365 (desirable). Technical understanding of domestic repairs and maintenance. Experience in customer-facing roles and construction/maintenance environments. Ability to travel to offices or sites not always accessible by public transport. Values Required Customer focus High performance Efficiency and value for money Teamwork Ambition and dynamism Openness and honesty #J-18808-Ljbffr
