Programme Outcomes Lead

Programme Outcomes Lead – Zurich Insurance Working hours: part-time, job-share or full-time Salary: Attractive salary and benefits package Location: England, predominantly remote Closing date: 19th December 2025 Opportunity We are seeking an experienced Programme Outcomes Lead with a strong background in Insurance and Financial Services. This role is pivotal in ensuring that all programme and project requests undergo rigorous analysis to confirm they are viable, strategically aligned, and capable of delivering measurable business benefits. Responsibilities Lead rigorous analysis of all programme and project requests to validate viability, strategic fit, and value before initiation. Perform stakeholder impact and engagement analysis to ensure commitment and readiness across MFUs. Validate strategic alignment to ensure initiatives support organisational objectives and priorities. Evaluate financial justification and ROI, including cost‑benefit analysis, payback period, and value delivery modelling. Prioritise initiatives through application of structured criteria to rank initiatives based on business need, risk, and resource constraints. Promote the use of existing assets and suppliers to optimise cost and efficiency. Lead and manage benefits realisation planning and reporting, developing and maintaining robust benefit tracking frameworks and KPIs. Deliver actionable reports and insights to senior leadership for decision‑making, identifying and proactively addressing risks and opportunities. Embed a culture of outcome‑focused delivery within teams, coaching and mentoring colleagues on best practice. Qualifications Strong understanding of benefits management and realisation strategies. Expertise in tracking, analysing, and reporting on business outcomes and KPIs. Skilled in requirements gathering, process mapping, and translating business needs into actionable plans.Ability to operate within multi‑supplier and cross‑functional teams. Excellent analytical, communication, and influencing skills. Proven experience in aligning activities to strategic objectives. Leadership and teamwork skills, including coaching others. Ability to drive and support organisational change, especially digital transformation. Integrity, sound judgement, and a collaborative approach. Desirable Skills and Experience Proven ability to manage and track benefits valued up to £10m, including defining benefit profiles and monitoring realisation. Significant experience in programme or outcomes management, ideally within Insurance or Financial Services, focusing on analytical evaluation and decision support. Advanced business case development skills, including cost‑benefit analysis, ROI modelling, and scenario planning to support robust decision‑making. Expertise in requirements gathering, stakeholder analysis, and process mapping to ensure initiatives are well‑defined and strategically aligned. Prince2 Practitioner / MSP or equivalent qualification (preferred), with practical application of governance and assurance frameworks. Benefits Zurich offers a wide range of employee benefits with flexibility: 12% defined non‑contributory pension scheme, annual company bonus, private medical insurance, and the option to buy up to an additional 20 days or sell some of your holiday. As an inclusive employer we ensure all candidates feel comfortable and able to perform at their best during the interview. You can let us know of any reasonable adjustment or practical support needed. About Zurich Zurich is one of the most responsible and impactful businesses in the world, with over 55,000 employees in more than 170 countries. We focus on sustainable impact, wellbeing, diversity, and continuous improvement. Zurich has a strong culture of community, volunteering and offers extensive training and development opportunities. #J-18808-Ljbffr