Head of Property Investment

About the Role As Head of Investment, you will be responsible for the operational delivery, performance, and customer satisfaction of all investment-related core works and projects within North Lanarkshire. Working closely with the Operational Director and fellow Senior Managers, you will : Oversee day-to-day operations, ensuring programmes are resourced effectively and aligned with client prioritiesManage all aspects of investment works—including budgeting, cost control, profitability, performance, and health & safetyLead and inspire teams across trades, operations, administration, and the subcontractor supply chainBuild strong, collaborative partnerships with clients, tenants, suppliers, and stakeholders This role is central to driving operational excellence and ensuring our service delivery consistently meets and exceeds expectations. Key Accountabilities : Deliver investment programmes on time and within budget, ensuring customer experience is at the heart of all activityDrive performance against KPIs and contractual commitments using data‑led decision makingIdentify efficiencies, innovate service delivery, and support improved profitabilityDevelop robust internal and external programmes and ensure supply chain alignmentFoster a positive, professional branch culture built on respect and collaborationEnsure full compliance with safety, quality, and operating systems (MCM, MSP, Workday, SOPs, etc.)Embody the company values and promote them through 1 : 1s, meetings, appraisals, and engagement activities Key Criteria : Degree / professional qualification or equivalent career-based learningHighly experienced Senior Manager within maintenance or constructionExtensive experience in investment work with strong operational leadershipProven ability to lead high-performing teams in a pressurised environmentStrategic leadership experience with a customer-first approachStrong understanding of contract, project, and partnership managementAbility to drive positive change and improve business efficiencyOutstanding communication and influencing skillsStrong organisational skills with the ability to prioritise under pressureData‑driven decision making and performance management expertise IT literacy across Microsoft applications Skilled in managing complaints, HR issues, and complex stakeholder relationships Deep knowledge of health & safety practices Commitment to personal and team development Preferred Attributes Professional construction qualifications (CIOB, RICS, ILM, HNC)Experience managing service contracts and collaborative client relationshipsUnderstanding of ISO 44001 principles Strong report writing and procurement knowledge This is a challenging role — ideal for someone who excels under pressure and brings extensive investment work expertise. If you are a confident leader ready to influence outcomes, enhance performance, and deliver outstanding service, we want to hear from you. Benefits : 25 days annual leave plus bank holidaysGenerous Pension SchemeCycle to work scheme Employee Assistance Programme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, Share save scheme and eye test vouchers plus much more. Family Friendly policies Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. #J-18808-Ljbffr