Revenues and Recovery Manager – Braintree District Council

2 weeks ago

Braintree, United Kingdom Essex County Council Full time

Revenues and Recovery Manager – Braintree District CouncilEssex County Council are delighted to be supporting Braintree District Council in recruiting a Revenues and Recovery Manager on a full‑time, permanent basis.Salary: £48,945 – £53,082 per annumEmployment Type: Full‑Time, PermanentHours: 37 hours per weekClosing Date: Friday 19th DecemberInterviews Held: W/C 5th January 2026About the RoleThe role is ideal for an experienced Revenues & Recovery Manager who can lead the Revenues & Cashiers team in administering the billing, collection and enforcement of Council Tax, Business Rates, and other service income, and who has a strong background in local taxation. Duties include ensuring an efficient, compliant, and customer‑focused Revenues Service, working as part of the senior Revenues and Benefits management team.Key ResponsibilitiesStrategic leadership, management and motivation of your team ensuring high standards, consistent practices, and well‑informed decision makingWorkload and resource planning to ensure statutory timescales are achievedAdvise on legislative requirements and develop and apply policies and procedures pertinent to your areas of responsibilityEnsure appropriate data and information is maintained, analysed and reported; provide technical and specialist advice and guidanceEnsure completion of statutory returns and other Revenues‑related returnsMake decisions in complex local taxation casesEnsure effective annual billing processes and year‑end for Council Tax and Business RatesDeal with difficult and challenging customers and situations, including complaint resolutionWhat We Need From YouSkills and AbilitiesStrong track record of managing a team and performance, including coordinating and planning effective training and development of staffStrong interpersonal skills with the ability to build effective relationshipsAbility to work under pressure, solve problems, and influence decision makingAptitude for promoting the use of IT and office‑based systems and applications in a secure and effective mannerSkilled in analysing management information to drive decisions and performanceKnowledge & ExperienceExtensive knowledge and understanding of the law, legislation and best practice in Council Tax, Business Rates and recovery and enforcement of local authority debtKnowledge of local government operations, policies, and proceduresSkilled in managing teams and achieving quality resultsExperience with local tax systems such as CIVICA Open Revenues or similarQualificationsIRRV or similar related professional qualification combined with relevant experienceIdeally a management qualificationWhat to Do NextIf you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email Ashleigh.Drake@essex.gov.uk. #J-18808-Ljbffr

  • Revenues and Recovery Manager – Braintree District Council

    2 weeks ago

    Braintree, United Kingdom Braintree District Council Full time

    Revenues and Recovery Manager – Braintree District Council Full-Time, Permanent Closing Date: Friday 19th December Essex County Council (ECC), on behalf of Braintree District Council, is recruiting a Revenues and Recovery Manager. This role will lead the Revenues & Cashiers team in administering the billing, collection and enforcement of Council Tax,...

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