Billing and Revenue Executive

2 days ago

Braintree Essex, United Kingdom Braintree District Council Full time

Full-Time, Permanent 37 Hours per Week
£Interviews Held: W/C 5th January 2026

Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting a Revenues and Recovery Manager on a full-time, permanent basis. Revenues and Recovery Manager .
This role is ideal for an experienced Revenues & Recovery Manager who can lead our Revenues & Cashiers team in administering the billing, collection and enforcement of Council Tax, Business Rates, and Other Service Income, and who can demonstrate a strong background in local taxation.
As our Revenues and Recovery Manager, you will manage and motivate your team to deliver a professional service, always with an eye on performance improvement and customer service. Maximising revenue collection and minimising loss and avoidance will be key objectives.
In this role you will also have opportunity to help inform the future of the Revenues service as the authority prepares for local government reorganisation for Greater Essex.

Workload and resource planning to ensure statutory timescales are achieved
To advise on legislative requirements and the development and application of policies and procedures pertinent to your areas of responsibility
You will ensure that appropriate data and information is maintained, analysed and reported. Making decisions in complex local taxation cases
Ensuring effective annual billing processes and year-end for Council Tax and Business Rates
Dealing with difficult and challenging customers and situations, including complaint resolution.

A strong track record of managing a team and performance, including co-ordinating and planning the effective training and development of staff
An aptitude for promoting the use of IT and office-based systems and applications in a secure and effective manner
Skilled in analysing management information to drive decisions and performance
Extensive knowledge and understanding of the law, legislation and best practice in Council Tax, Business Rates and in the recovery and enforcement of local authority debt.
Knowledge of local government operations, policies, and procedures
Skilled in managing teams and achieving quality results.
Local Tax systems such as CIVICA Open Revenues or similar
Please apply via the Working for Essex website.

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