Sales Engineer

2 weeks ago

Manchester, United Kingdom Professional Supply Company, LLC Full time

Sales Engineer (Fire) Reports to: Fire Sales Manager UK & Ireland Base Location: Manchester Office – Onsite – Full time Position: 6 Months FTC (With the opportunity to go Permanent) Imagine working at the forefront of innovation in fluid‑flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet. Key Accountabilities Customer Support & Engagement Create new sales quotes for the Fire sales team in UK and Ireland Take ownership of resolving technical customer issues and provide consultative support. Participate in customer visits and technical presentations. Gather and report customer feedback to drive service improvements. Track and maintain customer and competitor data to support agile business responses. Triage early‑stage enquiries to assess opportunities. Documentation & Process Development Maintain technical documentation and support the continuous development of selection software. Ensure consistent documentation and communication across the team. Support the development of internal procedures and best practices. Strategic & Leadership Support Collect data and insights for reporting to senior leadership. Contribute to special projects as required. Grow aftermarket revenue Create spare parts quotes for UK and Ireland. Collaborate with sales team, customer service, partners and parts strategy. Identify and follow purchase patterns of specific items by reps/end customers. Provide aftermarket forecast analysis on all serviceable parts. Same day response to customers and maintain zero backlog. Convert Enquiries into Sales Transform inquiries into suggested part kits. Educate customers on carrying spare parts for preventive & predictive maintenance scheme. Provide ownership to closure for the raised tickets, document resolved incidents and share for improvements. Business Goals Support Fire Sales team to achieve sales plan targets in UK£ value. Achieve sales plan target for Fire aftermarket. What We’re Looking For Education and Experience Degree in Mechanical Engineering or equivalent. Previous work experience in engineering/manufacturing within an industrial environment. Experience in sales or technical service roles within Fire or pump‑related industries. Technical Skills Strong understanding of Fire systems and the ability to interpret technical specifications and schematics. Proficiency in pump selection software (preferably Armstrong or similar tools). High proficiency in Microsoft Office applications. Strong analytical and problem‑solving skills; capable of root cause analysis. Soft Skills Effective communicator with a collaborative mindset. Self‑motivated, action‑oriented, and capable of working independently or in teams. Excellent verbal and written communication skills. PLEASE NOTE WE DO NOT OFFER SPONSORSHIPS Why Armstrong Fluid Technology? By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid‑flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we’ll build tomorrow’s solutions today. #J-18808-Ljbffr

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