HEAD OF PROPERTY SERVICES

HEAD OF PROPERTY SERVICES - PART-TIME Salary: £34,200, equivalent to a full-time salary of £57,000 Reporting to: Chief Executive Three days per week: 9 a.m.– 17.30 p.m., Tuesday, Wednesday, Thursday. Hybrid, flexible working, with each Wednesday in the Farringdon office; distant working throughout August Pension: 6% employers’ contribution Annual Leave pro rata: 20.5 days p.a. incl. bank holidays, rising to 21.5 days p.a. plus 3 additional days’ holiday p.a. for all staff, between Christmas and New Year. A 2.5-day working arrangement may also be considered. THE ETHICAL PROPERTY FOUNDATION is the leading property advice charity for the UK voluntary sector. We are seeking a new Head of Property Services to build up our affordable consultancy and support our advice and education services. This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development, who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation (“EPF”) is unique: the UK’s only dedicated property advice charity for the voluntary sector. (Registered Charity number 1101812 in England& Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation. Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector’s first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. For more information, please visit our website: www.propertyhelp.org. JOB DESCRIPTION THE HEAD OF PROPERTY ADVISORY is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation’s Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing online information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. DEVELOPING THE AFFORDABLE CONSULTANCY The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: Identifying potential clients and proactively seeking opportunities to bid for work. Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. Ensuring EPF communication channels appropriately promote our services. 2. MANAGEMENT OF PROPERTY ADVICE TEAM The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquiries who may require affordable consultancy services. Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. Delivering excellent customer care by coordinating the Foundation’s support to charities until their project is resolved. Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. ADDITIONAL DUTIES MAY INCLUDE: Representing the Foundation and presenting at external events. Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. The Foundation requires all employees to work with due regard for the Foundation’s ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance. PERSON SPECIFICATION ESSENTIAL Knowledge and Experience: educated to degree level or with equivalent academic or employment experience qualified surveyor or equivalent professional qualification recent significant commercial property experience proven success in business development and pitching to new clients experience of providing advice, including by phone/email experience of communicating to the layperson experience of project managing a range of stand-alone projects a proven track record in the delivery of high-quality outputs Skills: excellent written and spoken communication skills computer literate: proficient with Microsoft Word, Excel, PowerPoint, Outlook, internet and e-mail Personal Attributes: Appetite for sharing knowledge & making a difference within society commitment to social and environmental issues organised and efficient accurate with good attention to detail self-motivated and outgoing excellent time management skills, flexibility and ability to handle a varied workload commercial acumen ability and appetite to learn new skills and knowledge able to work calmly under pressure able to work proactively with limited supervision in a small team DESIRABLE Knowledge and Experience: knowledge and understanding of, and empathy with, the charity sector through paid or voluntary experience knowledge or experience of property from a charity perspective experience of working as a consultant interest in, and appreciation of, ethical considerations relating to property experience of working in a small team APPLICATION PROCEDURE DEADLINE: 12 noon 8th January 2026 Interviews in person at our Cowcross offices Wed. 21st January 2026 For an informal phone discussion prior regarding the post, email our Chief Executive, Antonia Swinson on antonia.swinson@ethicalproperty.org.uk #J-18808-Ljbffr