Field Care Supervisor: Gloucestershire: Full time

OverviewJob DescriptionJob Description :Are you looking for something different and rewarding? Are you a caring person? Have you got care experience and looking for the next step? Are you looking for an employer that invests and looks after it's staff?About The RoleWhat you'll be doing :What you'll be doingWe are recruiting for an energetic and empathetic Field Care Supervisor to support the Care Assistants and customers. As a Field Care Supervisor you will be based predominantly in the field supporting Caremark's wonderful customers and fantastic Care Assistants. We are looking for a forward-thinking person who can adapt to changing situations as required.Assessing and reviewing individual servicesPractical supervision, instruction and support of the amazing Care AssistantsAdministration tasks in relation to both Customers and Care AssistantsSupport our care team and maintain our robust Quality Assurance systemThis will be across a 5 day working pattern (40 hrs per week) to include alternate weekendsYou will act as a link between the customers and the office and oversee care quality controlA huge part of the role is to ensure the customers are happy and satisfied with their careYou will be required to cover care calls if requiredYou will be assessing new customers and writing care plans and risk assessments, and on-boarding themYou will be part of the on-call rotaPerson specificationYou'll be great in this role if you are: a great communicator, highly self motivated and well organisedSolid leadership skillsCommitted to maintaining our highest standards at all times of yourself and othersMust have a Full UK driving Licence and be a confident driverReliable and trustworthyFlexible approach to work, and responsiveCaring and sensitive, with the ability to show empathyAble to communicate with people at all levelsAbility to communicate with good writing skillsTeam workNVQ Level 3 in Health & Social Care, or willingness to work towardsRequirements / BenefitsExperience: supervisory 1 year (required); providing care 2 years (required)Licence / Certification: NVQ Level 2 Health & Social Care (preferred); Driving Licence (required)Work authorisation: United Kingdom (required)Other: Full UK driving Licence and be a confident driver (already listed) – reiterating as requiredBenefitsSupportive team environment and regular supervisionFurther training if required – opportunity to complete NVQ 5Blue light card – discountsCompany mobile phoneFlexible workingCompany vehicle following probation periodContracted following probation periodMileage paymentFree parkingFree uniformComprehensive training providedCareer advancement for the right candidateTeam Leaders carry out their duties with an agreed understanding that this role requires flexibilityAbout The CompanyOur mission is simple : To provide excellent home care to everyone, regardless of age, race, religion, gender or social standing. We aim to improve the quality of life of every single customer we care for. Our care keeps you safe, happy, fulfilled and flourishing in your own home, topped off with a delivery of smiles and laughter at every visit too. Caring for and supporting others runs through the very heart of Caremark.Who is Caremark?Caremark is a home care company with excellent standards, excellent people and excellent success stories. We provide care in the home for people from all walks of life, enabling them to stay in their own home and community. We are the mark of excellent care.We have over 7,000 customers throughout the UK. To those 7,000 customers, we provide over 110,000 hours of home care each week.Caremark’s history – providing home care since 2005Whilst Caremark itself was founded in 2005, our founder, the late Kevin Lewis has been in care since 1987. His experience, passion and unrivalled determination to provide high quality care for all, was the building blocks of Caremark 17 years ago. Today, we are led by David Glover and Lisa Fyfe who are equally as passionate about Caremark and the home-care industry. Caremark currently care for thousands upon thousands and under their leadership, thousands and thousands more will benefit from home care, the Caremark way.Company CultureCaremark has been at the forefront of the home care industry, evolving from a singular care home to becoming a leader in providing comprehensive care services across Ireland and the UK. Our journey, initiated by Kevin Lewis, has been marked by innovation, quality, and a deep commitment to caring for individuals in need, regardless of their age, disability, or circumstance. Here\'s why Caremark stands as a beacon of excellence and a great place to work :Pioneering Spirit : From introducing the very first Operations Manual to ensure quality care, to expanding services across a network of offices, Caremark has always been at the cutting edge of the home care industry.Diverse Care Services : Our services have grown to encompass a wide range of needs, delivering care and support in the home environment and specialized residential settings, showcasing our adaptability and commitment to those we serve.Focus on Quality : We\'ve built an enviable reputation by maintaining high standards of care, drawing upon decades of experience to meet the evolving needs of our service users with compassion and professionalism.Growth and Development : As part of our team, you\'ll join a supportive network of professionals dedicated to making a difference in the lives of individuals and communities. We provide opportunities for personal and professional growth, ensuring that our team is equipped to meet the challenges of the care industry with confidence and skill.Desired CriteriaRequired CriteriaThe candidate must have good englishThe candidate must be able to drive and hold a valid UK driving licenceThe candidate must have proven leadership experienceThe candidate must be willing to work flexibly as part of a teamThe candidate must be able to work evenings and weekends, including attending emergencies in the communityThe candidate must have excellent communication skills, with great empathy and careClosing Date Thursday 18th December, 2025 #J-18808-Ljbffr