Medical Secretary

Medical Secretary – Emergency Department Closing date: 15 December 2025 This post is open to employees of the five LAASP organisations: The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital, and The Walton Centre. Applicants will be required to confirm current employment with one of these organisations. The purpose of this post is to provide a comprehensive secretarial service to the consultants and the wider team of the Emergency Department. The successful candidate will be expected to work with minimum supervision, use their own initiative, and carry out the duties in a way that makes a direct and positive contribution to the organisation. NHS experience is not essential as full training will be given, but office/typing experience is expected. Main duties of the job Provide a comprehensive secretarial service to consultants and speciality teams, including transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow‑up arrangements. Manage the creation, reduction, and cancellation of clinic templates on behalf of clinicians. Liaise with all service users (patients, GPs, other Trusts) via telephone and email, relaying messages to clinicians and responding to queries in a timely manner. Manage and maintain 18‑week pathways, including tertiary referrals to external trusts, ensuring accurate recording on the PAS system and that referrals are followed up promptly in conjunction with the Referral to Treat (RTT) patient pathway. Other general administration duties relevant to the role as listed in the job description. About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 November 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award‑winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single‑site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women’s, visit their careers page. Qualifications Educated to GCSE/O Level standard/equivalent or higher RSA/OCR Typing/Word processing Level 3 or equivalent Secretarial Qualification or equivalent experience ECDL or equivalent Shorthand Experience Excellent I.T. skills with knowledge and experience of all Microsoft office packages Experience working in an NHS office environment as a medical secretarial Knowledge of medical terminology Current employee of a LAASP organisation Attributes Capability to adapt to most situations Eager to learn Ability to maintain control of stressful/sensitive situations Skills Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills Excellent Word Processing and Keyboard Skills Ability to organise workload effectively and prioritise to meet deadlines Experience or supervising and motivating a team Time Management Skills Excellent interpersonal and influencing skills Knowledge of internal PAS system Understanding of Trust internal policies as appropriate Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Liverpool University Hospitals NHS Foundation Trust #J-18808-Ljbffr