Commercial Claims Handler

1 day ago

Lancashire, United Kingdom Lawes Insurance Recruitment Full time

We’re recruiting on behalf of a long-standing, client-focused Chartered Insurance Broker who is looking for an experienced Commercial Claims Handler. You’ll manage a variety of commercial and personal claims from start to finish, acting as a trusted liaison between clients and insurers to ensure smooth, fair resolutions.RESPONSIBILITIESManage the full lifecycle of commercial and personal claims including but not limited to Property, Liability, Motor Fleet, Professional Indemnity, and CyberEnsure proactive claims handling – communicating promptly with clients, insurers, and third partiesNegotiate settlements with insurers and ensure claims are resolved efficiently and fairlyKeep clients updated regularly, ensuring clarity, support, and guidance throughout the processMaintain accurate case records and a structured diary to track progress on all open filesSupport the wider business by preparing summary reports and insights on key claimsPromote best practices in compliance with FCA regulations and internal policiesDAY-TO-DAYReviewing and registering new claims swiftly, acknowledging correspondenceLiaising with insurers to progress and monitor claim outcomesGathering documentation and evidence to assess liability and coverageMonitoring outstanding claims through diary management systemsSupporting account executives on complex and high-value casesStaying up to date with industry trends and regulatory updates, particularly within the childcare insurance sectorParticipating in ongoing training and professional development activitiesEXPERIENCE AND REQUIREMENTSAt least 3 years’ experience handling claims within the commercial insurance marketA sound understanding of various classes of business (Liability, Property, Motor, Financial Lines, etc.)GCSE A-C grade (5 minimum) must include Maths and EnglishSKILLSStrong communication – both written and verbal – with a client-first approach.High level of attention to detail and accuracyProficiency in Microsoft Office (Word, Excel, Outlook)Confident when negotiating settlements and defending client positionsStrong organisational and time management skillsAble to collaborate within a team while also managing an independent workloadIf you have the relevant experience or know someone that does please contact me now on 07458162842 or email us at admin@lawesgroup.co.ukCV Upload Upload your CV/resume or any other relevant file. Max. file size: 2 MB. #J-18808-Ljbffr

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