Helpdesk Manager
21 hours ago
Helpdesk Manager - Facilities Management Location: Leeds - LS1 (office-based - no parking) Salary: £35,000 per annum Hours : Monday-Friday, 8:30 am-5:00 pm (37.5 hours) Our client is a growing, secure, Facilities Management provider delivering predominantly hard FM services across multi-site portfolios. Following consistent growth and an internal restructure, they are now appointing a strong, capable Helpdesk Manager to take full ownership of the helpdesk function. This role is critical to the business. You will be trusted to run the desk, lead the small team and keep day-to-day operations moving without dragging Directors into the detail. The role Take full ownership of the facilities helpdesk operation Lead, manage and develop a small helpdesk team Oversee PPM, reactive and compliance works Ensure SLAs and KPIs are consistently achieved Act as the main escalation point for issues Drive accountability, ownership and delivery Improve processes where needed while protecting core systems Use CAFM and reporting to manage performance The person Strong, confident and organised A self-starter who owns problems end-to-end Comfortable working under pressure Able to challenge, push back and improve ways of working FM helpdesk or operational management experience essential Benefits 33 days holiday (including bank holidays) Paid birthday leave (if it falls on a weekday) Additional holiday for each year of service after two years One paid wellbeing hour per week Pension Personal private health insurance To apply, please send your CV to (url removed) #J-18808-Ljbffr
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Helpdesk Manager
2 days ago
Leeds, United Kingdom 300 North Limited Full timeHelpdesk Manager - Facilities Management Location: Leeds - LS1 (office-based - no parking) Salary: £35,000 per annum Hours: Monday-Friday, 8:30 am-5:00 pm (37.5 hours) Our client is a growing, secure, Facilities Management provider delivering predominantly hard FM services across multi-site portfolios. Following consistent growth and an internal...
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Helpdesk Manager
1 day ago
Leeds, United Kingdom 300 North Limited Full timeJob DescriptionHelpdesk Manager - Facilities ManagementLocation: Leeds - LS1 (office-based - no parking)Salary: £35,000 per annumHours: Monday-Friday, 8:30 am-5:00 pm (37.5 hours)Our client is a growing, secure, Facilities Management provider delivering predominantly hard FM services across multi-site portfolios. Following consistent growth and an internal...
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Helpdesk Supervisor
7 days ago
Leeds, United Kingdom CBRE Full timeThis position will be based in our CBRE Gateway Office in Leeds and, have the option to work from home two days a week. The successful applicant will be responsible for the efficient and effective performance of the Helpdesk function. Coach and support Helpdesk Team Leads in the daily management of the Helpdesk Advisor teams, ensuring service delivery is in...
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Helpdesk Advisor
2 weeks ago
Leeds, United Kingdom Gold Group Full time**Helpdesk Advisor** Leeds **Brief** **Helpdesk Advisor** needed for a utilities company based in Leeds who are looking to employ an experienced and well-rounded Helpdesk Advisor, that takes pride in their work with an in-depth knowledge of using CAFM/CRM systems. **What the role entails**: *** Some of the main duties of the Helpdesk Advisor will...
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Helpdesk Coordinator
3 days ago
Leeds, United Kingdom Catch 22 Full timeWe are currently working with an **established Facilities Service Provider** to source an experienced **Helpdesk Coordinator** to assist and support on of their key contracts. This is a **hybrid** role currently **working 3 days in the office and 2 from home** each week. **Helpdesk Coordinator** Core Responsibilities Include: - Log all incoming reactive...
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Helpdesk Coordinator
2 weeks ago
Leeds, United Kingdom Catch 22 Full timeWe are currently working with an **established Facilities Service Provider** to source an experienced **Helpdesk Coordinator** to assist and support on of their key contracts. This is a **hybrid** role currently **working 3 days in the office and 2 from home** each week. **Helpdesk Coordinator** Core Responsibilities Include: - Log all incoming reactive...
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Helpdesk Administrator
2 weeks ago
Leeds, United Kingdom Catch 22 Full timeOur client, a Leading Facilities Management organisation are currently on the search for a Facilities Helpdesk Administrator to join their dynamic team in **Plymouth.** The Helpdesk Administrator will organise scheduled and reactive work orders ensuring response and completion within required time frames. **Key Accountabilities for the Facilities Helpdesk...
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Helpdesk Operator
1 week ago
Leeds, United Kingdom Fawkes and Reece Full timeHelpdesk Operator Based in Leeds Paying £24k Perm role Starting ASAP! A construction company is seeing a helpdesk operator with various duties that will include but are not limited to: - Logging repair jobs to engineers - Raising POs - Chasing updates - Job sheets - Adhoc admin duties Personal qualities required include: - Confident but professional...
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Helpdesk Administrator
3 days ago
Leeds, United Kingdom Enertech FM Limited Full timeJob description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Leeds Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
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Head of Helpdesk
5 days ago
Leeds, United Kingdom SBFM Full time**About The Role**: The Head of Helpdesk isn’t just managing support—you’re shaping a data-driven service engine that powers customer satisfaction, operational efficiency, and strategic growth. You will own the vision, turn data into decisions, and champion innovation across the support ecosystem. **What you’ll do**: **Set the strategy** - Define...