SLE Workforce Administrator

Main area Single Lead Employer Workforce Administrator Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 043-AC213-1225 Employer NHS Wales Shared Services Partnership Employer type NHS Site NWSSP Headquarters Town Parc Nantgarw, Cardiff Salary £25,313 - £26,999 per annum Salary period Yearly Closing 09/12/2025 23:59 SLE Workforce Administrator Band 3 If you are looking to join NWSSP, please see the additional information below that may be of interest to you: - Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4 Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English Job overview The SLE Workforce Administrator will provide a professional and responsive customer and administrative service to all resident doctors, dentists and trainee pharmacists on recognised training programmes across NHS Wales. The post holder will be the first point of contact for any queries related to the trainees employment and will be required to liaise with the SLE team as well as HEIW, Health Boards and GP Practices. They will play a pivotal role in providing the administrative support in the trainees employment journey from recruitment to the point they complete their training programme. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job A professional and responsive customer and administrative service will be required therefore we would be looking for a candidate with experience in a busy working environment who is the ability to prioritise and work under pressure. There will be a requirement to deal with multiple stakeholders including trainees, HEIW, Health Boards and GP practices therefore excellent interpersonal and communication skills are essential. There would be a requirement for the successful candidate to have the ability to work with a number of different Microsoft packages. Working for our organisation At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/ NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other. Detailed job description and main responsibilities The post holder will be the first point of contact for the SLE team for any employment queries that are received, they would be responsible for triaging the calls and e-mails received and resolving routine queries. The post holder would provide comprehensive administrative support during the annual recruitment programme supporting the team during the busy onboarding and changeover period. They would be responsible for maintaining all employment records of trainees including personal files, sickness absence and employment requests received from trainees. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac Person specification Other Able to work flexibly in a busy team environmentAbility to travel to NHS Wales sites, GP Practices and Dental Practices across WalesAbility to use Microsoft packages Knowledge and Skills GCSE or NVQ Level 3Previous administrative experience in a busy environmentEvidence of interactive relationships with external clients and the general public.Outstanding interpersonal skills, demonstrating an ability to build relations and influence at all levels with internal managers and external workers.Fully competent in the use of NHS Jobs and or equivalent electronic job sites and human resource management systems.Recruitment experience in the NHS We are committed to flexible working and equal opportunities. If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly. Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage. When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted. To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge. Employer certification / accreditation badges #J-18808-Ljbffr