Senior Account Manager

4 days ago


Birmingham, United Kingdom Sketch Dental Full time

Join to apply for the Senior Account Manager role at Sketch Dental1 day ago Be among the first 25 applicantsJoin to apply for the Senior Account Manager role at Sketch DentalGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Sketch DentalMCIM | Head of Marketing, Sketch Dental | Communications and brand growth | Copy and community marketing consultantSketch Dental is a dynamic and innovative digital marketing agency that specialises in helping dental practices succeed online and beyond. We're a team of creative thinkers, strategists, and problem solvers, dedicated to providing top-tier digital marketing solutions for our clients.We’re seeking an experienced and highly motivatedSenior Account Managerto join our growing team. Working with our Client Relations Manager, you’ll own the relationship with key clients, shape digital strategy, and help unlock commercial growth for our portfolio of high-value accounts.This is a role that goes far beyond project management – you’ll be a trusted advisor, capable of influencing senior stakeholders, navigating complex challenges, and applying commercial insight to drive meaningful outcomes for clients and for Sketch.This role is ideal for someone who’s looking to play a more strategic part in client success, enjoys bringing clarity and leadership to difficult conversations, and thrives in a results-driven, collaborative agency environment.If you’re a natural communicator, skilled in stakeholder engagement, and confident navigating strategic and commercial conversations across digital marketing channels — we want you on our team.Key responsibilities:Lead strategic conversations with clients, translating commercial objectives into actionable marketing plans.Build trusted partnerships with senior stakeholders, guiding them through both opportunities and challenges.Confidently manage escalations and difficult conversations with professionalism and clarity.Analyse and interpret campaign performance data, identifying insights and turning them into opportunities for account growth.Proactively spot client risks or roadblocks, and work with internal teams to resolve them before they escalate.Collaborate with our creative, paid media, SEO, and development teams to deliver integrated solutions aligned to client strategy.Provide leadership and mentorship to Account Managers, supporting knowledge-sharing and development.Maintain high levels of client satisfaction while driving measurable results and ROI.Champion a commercial mindset across accounts, ensuring work delivers value for both the client and agency.Identify upsell or cross-sell opportunities and work with the wider team to secure growth.We'd love to meet someone with the following skills attributes:Minimum 3–5 years’ experience in a digital agency environment, with demonstrable progression into senior account ownership.Proven ability to develop and deliver strategic marketing plans.Confident communicator with strong emotional intelligence and diplomacy in complex conversations.Deep understanding of digital marketing channels, metrics, and tools.Highly organised with excellent attention to detail and time management skills.Strong commercial acumen and confidence working with budgets, forecasts, and performance data.Comfortable presenting to senior decision-makers, both internally and externally.Collaborative leadership style with an interest in mentoring or guiding others.A passion for client success, marketing excellence, and continual learning.Experience working with dental, healthcare, or medical sector clients.Understanding of the dental patient journey and how marketing impacts practice growth.Benefits at Sketch Dental: Employee of the Quarter Recognition Training and DevelopmentHow to apply:On the Sketch Dental website; within the job listing is a brief form and space to upload your CV. Use your one-liner to stand out, and give us a reason to get in touch We'll arrange a discovery call with those candidates who catch our eye as the best fit for the role, before interviewing those shortlisted with the Head of Marketing and Client Relations Manager.https://sketchdental.com/careers/senior-account-manager/Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentIndustriesMarketing ServicesReferrals increase your chances of interviewing at Sketch Dental by 2xSign in to set job alerts for “Senior Account Manager” roles.Birmingham, England, United Kingdom 1 day agoWest Midlands, England, United Kingdom 6 days agoBirmingham, England, United Kingdom 3 weeks agoWorcester, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 22 hours agoBirmingham, England, United Kingdom 6 days agoBirmingham, England, United Kingdom 1 week agoSmethwick, England, United Kingdom 4 hours agoWest Midlands, England, United Kingdom 1 week agoDudley, England, United Kingdom 6 days agoStafford, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 1 week agoWest Midlands, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 6 days agoWarwick, England, United Kingdom 1 week agoCoventry, England, United Kingdom 6 days agoKey Account Director: Complete Solutions - South West RegionWorcester, England, United Kingdom 2 weeks agoBirmingham, England, United Kingdom 1 week agoCannock, England, United Kingdom 1 week agoWorcester, England, United Kingdom 6 days agoRegional Relationship Director - MidlandsWest Midlands, England, United Kingdom 6 days agoBirmingham, England, United Kingdom 1 day agoWest Midlands, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 1 day agoDudley, England, United Kingdom 1 week agoWest Midlands, England, United Kingdom 1 day agoBirmingham, England, United Kingdom 1 week agoBirmingham, England, United Kingdom 6 days agoBirmingham, England, United Kingdom 6 days agoBirmingham, England, United Kingdom £35,000.00-£40,000.00 23 hours agoSales Manager - Remote (Consultant - UK-based candidates only)Birmingham, England, United Kingdom 2 weeks agoBirmingham, England, United Kingdom 1 week agoWe’re unlocking community knowledge in a new way. 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