Student Records Officer

FTE: 1 FTE (working 37 hours per week) Duration of Contract: Fixed Term Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year Location: College Lane Campus, Hatfield Academic Registry is one of the University’s largest Strategic Business Units and supports the business and its administration through a number of dedicated teams, who provide an expert central service supporting students throughout their journey from enquiry to award. We have a full time Student Records Officer vacancy within the Hutton Hub Student Administration team. Whilst we are primarily based on campus in Hatfield, most teams in Academic Registry operate hybrid working arrangements. This allows staff the option to work from home (in the UK) on a regular basis if they wish to after a period of training in the office. Even if your background isn’t in administration, but you have good customer service skills and an eye for administrative detail, we’d love to hear from you. Main duties and responsibilities As a Student Records Officer you will be undertaking a range of activities in relation to the administration of student records. This is an integral role that encompasses managing the student record and accuracy of student data, supporting Boards of Examiners, and providing advice to students and academic staff. Full training will be provided. You will acquire expertise in your areas of specialism and provide advice and support to colleagues, students and your managers, including the preparation of data and reports, data capture, data entry and the accurate management of records which are subject to audit. You will work as part of a central team and will have a range of contacts from within and outside of the Hutton Hub. In addition, there will be the opportunity to assist at key University events throughout the year. Skills and experience required You will have some previous administrative experience, and good numeracy, literacy and IT skills, particularly using MS Office packages, databases and web-based communication platforms such as MS Teams. You will have a methodical approach and be able to manage a varied workload to tight deadlines whilst recognising and respecting the confidential nature of the data you handle. You will be comfortable working in a team, but able to demonstrate initiative and to work with limited supervision, whilst having a can-do attitude and a commitment to continuous improvement. Attention to detail is a key requirement of the post. You will be proactive and flexible in your approach and be able to provide excellent customer service. Qualifications required You will be educated with a minimum of A-levels or equivalent qualifications or proven professional experience. Please view the job description and person specification for a full list of the duties and essential criteria, click the 'Apply' button above. Please attach a personal statement showing clearly how your skills and experience match the Person Specification. Internal applicants – please ensure you apply via your employee self-service portal. We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made. Contact Details/Informal Enquiries: Katie Parkash Deputy Head of Student Administration, k.parkash@herts.ac.uk Closing Date: 23 December 2025 Interview Date: TBC £28,778 to £32,080 pa by annual increments on achieving designated skills and experience, UH5 #J-18808-Ljbffr