Installations Project Specialist

4 days ago

Norwich, United Kingdom Acora Limited Full time

# Applicant Portal:## Job Details: Installations Project Specialist| | Installations Project Specialist || | || We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Based in the UK, with offices globally USA, South Africa, Sri Lanka, Kuala Lumpur and Macedonia, we now provide a huge range of market-leading managed services, Microsoft-centric business software and cloud solutions to over 300 ambitious mid-market organisations. And in response to our customers’ changing needs, and the growing threats we all face, we’ve massively strengthened our well-established cyber security capabilities. Our mission is to unleash the potential of people through amazing IT experiences. Our Values At Acora, we’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. • Be the best you can be • We do what we say • Together we win || | You will be responsible for the planning, installation and documentation of IT systems and networks for larger projects working both at the office and customer sites, whilst ensuring customer communication is upheld. To work under the guidance of the Senior Installations Engineer on project delivery and successful delivery of new products and services. You will be required to instruct/work with fellow team members as well as liaise with customers on projects and financial matters. Activities include but are not limited to, server work, networking, project planning, project management, Office 365 and telephony deployments, collaborating with internal teams whilst understanding customer needs and ensuring successful delivery of projects. || | • Delivering project work • Planning project work • Reviewing project plans for the department/working with the Solutions • Attending customer and internal meetings • Review new technologies that can be used and then a product created • Contributing to and updating the documentation library, training materials and KBAs • Highlighting and identifying customer improvements to the Account Managers and other departments || | • Proven experience working within an internal or outsourced IT department • Knowledge of current Microsoft Server Operating Systems • Knowledge of Microsoft 365 products • Knowledge of firewalls and IPsec tunnels • Knowledge of IP-based networks and VLANs || | • Strong communication skills • Strong time management skills • Good team player • An interest in IT and technology in general • A “can do” attitude • Flexible with an enthusiastic approach to your work • An ability to learn new skills as required • Strong organisational skills • Good use of initiative • Excellent problem-solving skills • Confident in working autonomously |
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