Service Transformation Analyst

1 week ago

Bristol, United Kingdom CMS UK Full time

We are looking for a Service Transformation Analyst on a 12 month fixed term basis. This position contributes significant value to the firm by serving as an essential part of the service transformation team, aiding in the implementation of process improvements as well as system enhancements and upgrades.About The RoleIn this role, you can expect to get involved in a variety of work including:Collaborate with relevant stakeholders to ensure a smooth transition during organisational changeImplement business process and system improvements effectively, with a focus on the Finance & Accounting workstreamsMaintain comprehensive knowledge of regulatory standards (VAT / SRA compliance) and current finance and risk processesSupport the Finance Operational team in routine activities as directed, ensuring best practices, efficiency, and effectiveness are achieved to the satisfaction of the businessPrepare project-related documentation, including process maps, training guides, and manuals, ensuring accuracy and consistent qualityProactively collaborate with business users, support functions, and external parties to gather, review, and analyse information and functional requirementsSuccessfully engage in multiple initiatives simultaneously as requiredConduct data analysis for project purposes, assisting in tracking and reporting progressFacilitate meetings with stakeholders from across the business and third parties, both remotely and in personPrepare and deliver training sessions for support functions and business users where necessary; assist IT trainers when neededUndertake additional duties as required by the Service Transformation Manager or other Finance Operations managementAbout YouWe will invest in your ongoing training and development to support your professional goals and help you to thrive in your role from day one. Our opportunities are open to all suitably qualified applicants, so to be considered for this role, you must meet the following essential skills and experience:Essential: In-depth knowledge of the legal industry and its operational modelPreferred: Prior experience in a similar finance rolePreferred: Proven experience in advising senior managementEssential: Comprehensive understanding of working capital and finance operations within a finance and accounting roleDesirable: Familiarity with Elite 3E softwareThis Role Requires Various Skillsets, IncludingAbility to work collaboratively as part of a teamEffective communication skills (both verbal and written) to build strong, trusted relationships with key stakeholdersStrong organisational skills to adhere to project methodologiesHigh attention to detailCapability to remain calm and focused under pressureCompetence in meeting deadlines within short timeframesProficient analytical skills and the ability to make informed decisionsFlexibility with the capability to multi-taskWhat’s in it for you?BenefitsCompetitive basic salary (reviewed annually)Flexible, hybrid working policyGenerous bonus schemeUp to 25 days holiday (rising to 28 days with service)Holiday exchange schemePrivate medical insuranceEnhanced parental leaveReasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010CMS UK is an equal opportunities employer and welcomes applications from all suitably qualified persons. #J-18808-Ljbffr

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