GBS/ERP Transformation

GBS/ERP Transformation and Adoption Specialist - Consultant/ Senior Consultant Join to apply for the GBS/ERP Transformation and Adoption Specialist - Consultant/ Senior Consultant role at Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow, informed and validated by science and data, superpowered by creativity and design, and underpinned by purpose‑driven technology. Join us in shaping the future of HR. Capgemini Invent is reimagining the future of HR through next‑generation Shared Services, powered by Agentic AI and intelligent automation. Our approach integrates dynamic experience layers to deliver seamless, personalised employee journeys, transforming HR into a strategic enabler of business growth. Be part of a team that blends innovation, data, and design to create human‑centric solutions for the workforce of tomorrow. Your Role As a Senior Consultant (Specialist), you will play a pivotal role in guiding global organizations through the adoption and optimization of Shared Services models, with a strong emphasis on ERP platform implementation and AI‑driven process transformation. You will work closely with clients to assess current capabilities, design future‑state operating models, and deliver scalable, intelligent solutions that drive operational excellence across finance, HR, supply chain, and other enterprise functions. Key Responsibilities Operating Model Design and Implementation – Develop future‑state global Shared Services models, including governance, service delivery frameworks, and performance metrics. ERP Implementation Support – Lead or support ERP platform selection, design, readiness, adoption and post‑go‑live optimisation (e.g., SAP, Oracle, Workday). AI Enablement – Identify opportunities for AI integration and exploitation (e.g., generative AI, intelligent automation) within Shared Services and ERP workflows. Process Assessment & Optimization – Conduct process diagnostics and redesign initiatives to improve efficiency, compliance, and user experience alongside AI enablement activity. Thought Leadership & Innovation – Contribute to internal knowledge development, white papers, and client presentations on emerging trends in ERP and AI. Commercial & Internal Contributions Business Development – Lead or contribute to proposals, RFPs, bids, proposition development, client pitch and event hosting. Internal Contribution – Campaign development, internal think‑tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development – Training to support your career development and the skills demand within the company, certifications, etc. Your Profile GBS Operating Model and Process Redesign experience – implementing GBS Target Operating Models and organisation design infused with Agentic and Generative AI. Proficient in tools such as Visio, Signavio, or Celonis. ERP Expertise – deep understanding of ERP platforms (e.g., SAP S/4HANA, Oracle Cloud, Workday) and their role in Shared Services, and familiarity with AI tools (e.g., Microsoft Copilot, ServiceNow AI, UiPath). Project Delivery, Change Management and Data Literacy – experience in Agile or Waterfall methodologies, proficiency in tools like Jira, MS Project, or Smartsheet, and knowledge of change frameworks (e.g., ADKAR, Kotter). Ability to interpret and communicate data insights using dashboards (e.g., Power BI, Tableau). Global Mindset and Continuous Learning – experience working across cultures and geographies, understanding of global service delivery models, and passion for staying current with emerging technologies, ERP trends, and AI innovations in the Shared Services industry. Optional Currently working in consulting or the Shared Services industry but having a consulting background. Proven ability to be successful in a matrixed organisation and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery. What You’ll Love About Working Here You will be part of the Employee Experience & HR team, which has a collaborative culture and works with a diverse group of professionals passionate about HR, technology, Employee Experience, AI and dedicated to delivering exceptional solutions. The team thrives on creativity and innovation, constantly pushing the boundaries of what’s possible. Capgemini Invent has earned the “Glassdoor Best Places to Work UK” accolade for five consecutive years. Equality, Diversity & Inclusion Capgemini believes in inclusion and actively builds an environment where everyone can bring their whole self to work. We embed hybrid working and flexible arrangements, support wellbeing, and invest in mental health champions and wellbeing apps such as Thrive and Peppy. Environmental Commitment We focus on using technology to have a positive social impact, reduce our carbon footprint and improve access to a digital world. Capgemini has been named one of the world’s most ethical companies by the Ethisphere Institute for the tenth year. Location & Flexibility Positions are based in London, Manchester or Glasgow. Flexibility and travel may be required. All UK employees are eligible to request flexible working arrangements. Compensation & Benefits The role offers a competitive remuneration package, flexible benefits options and a variable element dependent on individual performance. #J-18808-Ljbffr