Application Support Specialist
2 weeks ago
Join to apply for the Application Support Specialist role at Atos About Atos Group Atos Group is a global leader in digital transformation with approximately 70,000 employees and annual revenue of about €10 billion, operating in 67 countries under two brands – Atos for services and Eviden for products. European number one in cybersecurity, cloud and high‑performance computing, Atos Group is committed to a secure and decarbonised future and provides tailored AI‑powered, end‑to‑end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space; its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers, employees and members of societies at large to live, work and develop sustainably in a safe and secure information space. Key Responsibilities Support analyst must be willing to participate in an on‑call rota to provide after‑hours support as required. Participate in a weekday rota (08:00–18:00) to monitor ServiceNow for new incidents. Provide 2nd/3rd line support for application issues, including functionality errors, data discrepancies, integration failures and performance problems, meeting SLA targets. Respond to user queries and guide on application usage. Develop and implement fixes; perform routine maintenance to ensure reliability. Support disaster recovery testing. Act as SME for the application, assisting with new initiatives and enhancements. Manage handover of new or updated functionality from Development to ensure effective client communication. Skills We Can't Do Without Proficiency in C# and ASP.NET. Experience with MVC, .NET Core. Familiarity with SQL Server, including SQL scripting. Knowledge of PowerShell and Windows Server. Experience with Microsoft Azure services, including App Services, Function Apps and Monitor/App Insights, Entity Framework and Azure DevOps. Experience with Azure DevOps. Skills We'd Like Knowledge of GitHub. Familiarity with YAML pipelines, Azure Resource Manager (ARM) and Bicep. Knowledge of Selenium. Experience with .NET Blazor. Benefits 25 days annual paid leave. Pension contributions up to 10 %. Private medical scheme. Life assurance. Flex Benefits programme. Unlimited learning opportunities. We are a care leaver friendly employer; if you require additional support with your application, please contact our recruiter or send an email to our dedicated email. As a Disability Confident employer, we encourage applications from all applicants, especially differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to make reasonable adjustments to the application and assessment process to accommodate your needs. If you would like to discuss this further, please contact us via our dedicated mailbox UK-Recruitment-Support@atos.net or directly to the responsible recruiter Elvira Dupcheva. #J-18808-Ljbffr
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