Facilities Support

1 week ago

Lancashire, United Kingdom Lancashire County Council Full time

Job Overview Position: Facilities Receptionist/Administrator Location: County Buildings – North & East, Lancaster & Morecambe, Lancashire Salary: £25,185–£25,989 per annum Hours: 37 hours per week Employment: Permanent, Full Time Responsibilities Provide a friendly, welcoming, and professional front‑of‑house reception function and general administration and office support to the Operational Facilities Manager and to the wider service management teams. Work across our two main receptions – one entrance for LCC Professionals and another for service users requiring access to facilities or having general enquiries. Display empathy and resilience when meeting members of the public and professionals; manage challenging situations with sensitivity. Coordinate with other services to maintain facilities, such as boiler services, alarm testing, and booking contractors for general maintenance and repairs. Keep data up to date using Excel; book rooms for meetings. Work on a rota basis, 8:30‑4:30 one week and 9‑5 the next, ensuring safety and support by working in pairs where possible. What We Are Looking For Empathy & Resilience – greeting service users warmly and handling sensitive information with a sympathetic ear. Service Excellence – natural organizer, ensuring facilities are maintained to a high standard. Collaborative – supportive teamwork, well‑being focus, and working comfortably and safely. Benefits A plethora of discounts & benefits – dog care, day care, holidays abroad, fitness, long service awards, medicash, support groups, public service pension, cycle‑to‑work scheme, eye tests, etc. Development Support and development across the journey, opportunities for personal growth, multidisciplinary initiatives, mentoring, and reflection. Inclusivity Embrace diversity with support for personal circumstances and covering when needed. How to Apply Please contact Andrew Felton for an initial informal and confidential chat: Email: andrew.felton@lancashire.gov.uk Phone: 01772 532778 #J-18808-Ljbffr

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