Employee Benefits Account Manager

2 weeks ago

Birmingham, United Kingdom NFP, an Aon company (Europe) Full time

Employee Benefits Account Manager Job ID: EMPLO014469_1 Company: NFP, an Aon company (Europe) Location: Birmingham, England, United Kingdom Role Summary We’re hiring an Employee Benefits Account Manager to support our growing Customer Services team. You will provide essential support to Customer Services staff, executives, and clients while upholding our people‑first philosophy. Key Responsibilities Conduct in‑depth client research and liaise with cross‑functional teams. Provide high‑quality service to clients through prompt communication. Support consultants with new clients to ensure all guides and needs are met. Produce detailed summaries and reports for client meetings. Grow the NFP portfolio using market intelligence and new opportunities. Qualifications & Skills Passion for delivering customer service excellence. Excellent communication and listening skills. Strong time‑management and prioritisation abilities. Innovative mindset with the ability to research and apply new solutions. About NFP NFP has over 600 people in the UK and Ireland and more than 8,000 employees worldwide. As part of the Aon Group, we specialise in helping businesses excel in four core areas: Insurance – managing key risks. Health and safety – creating safer workplaces. Employee benefits – rewarding people more effectively. HR, people and talent – supporting employers to thrive through change. What You’ll Love About Working Here Dynamic, fast‑paced environment in an exciting industry. Opportunity to do globally impactful work from day one. Learning from industry and business line specialists with decades of experience. A wide variety of projects and challenges. People‑First culture that supports wellbeing and development. A rich suite of employee benefits and out‑of‑work perks. Great Benefits We Offer Finances Matched employer pension contributions. Life Assurance and Group Income Protection. Lifestyle discounts for well‑known brands. Work‑life balance Opportunity for hybrid working. Generous annual leave allowance. Health and Wellbeing Comprehensive private healthcare. Healthcare cash plan. Additional days off throughout the year to focus on wellbeing. Charity and Community Work Numerous charity fundraising challenges and events throughout the year. Opportunities to volunteer and give back to the community. Award‑winning apprenticeship programme for local schoolchildren. Social Two large employee events each year for summer and Christmas. Out‑of‑work events and socials to get to know the team. Prime office locations with plenty of socialising opportunities. Inclusion and Belonging 5‑Star Inclusion and Belonging Employer award. Dedicated Inclusion and Belonging committee with support from the Global Advisory Board. Inclusive policies and procedures ensuring fair treatment. Business Resource Groups for key challenges. Employment Details Seniority level: Not Applicable. Employment type: Full‑time. Job function: General Business, Other, and Administrative. Industry: Insurance. NFP is an inclusive Equal Employment Opportunity employer. #J-18808-Ljbffr

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