Mortgage Case Manager
3 days ago
Job Title: Case Manager Location: Fleet, Hampshire (Hybrid 1 day a week in the office, 4 days WFH) Salary: Up to £35,000 Hours: Monday to Friday, 9:00 am to 6:00 pm About our Client and the Role of Case Manager We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of experienced Case Managers. This role provides an opportunity to join a growing business where you will play a critical part in managing finance applications from submission through to completion. You will support Finance Consultants and work closely with key stakeholders including Underwriters, Brokers, Risk Teams, Solicitors, and Valuers. The successful candidate will demonstrate a high standard of customer service, administrative efficiency, and the ability to manage multiple applications with accuracy and attention to detail. This is a hands‑on role suited to someone with previous experience in mortgage case management or processing, ideally within residential or property finance. Responsibilities for the Role of Case Manager Manage a pipeline of property investment and development finance cases Liaise between customers and lenders to ensure smooth and timely processing of mortgage applications Proactively manage each case from application to completion, maintaining service levels and meeting deadlines Deliver exceptional customer service by promptly responding to written and verbal enquiries Ensure that clients are updated throughout the application process, and all stakeholders remain informed Maintain detailed and accurate records of all communication and actions in system event logs Track applications and follow internal processes in line with risk and compliance frameworks, including GDPR Carry out credit checks and review reports as part of the packaging process Accurately package cases with all necessary documentation for submission to lenders Coordinate the release of completion funds with relevant parties Work closely with internal departments and external contacts to ensure the timely and efficient progression of each case Assist with general administrative duties relating to case management Use internal CRM systems (OMS preferred) for all workflow management and reporting Experience Required for the Role of Case Manager Experience in a similar case management or mortgage administration role Experience within banking, financial services, or property finance is preferred Previous experience processing residential mortgage cases is advantageous Proficient in handling a high-volume caseload while maintaining accuracy and efficiency Exceptional written and verbal communication skills Highly organised with the ability to prioritise a busy workload and work to tight deadlines Experience using OMS CRM is desirable For more information regarding the role of Case Manager please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days. #J-18808-Ljbffr
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Mortgage Case Manager
2 weeks ago
Fleet, United Kingdom Stellar Select Limited Full timeJob Title: Mortgage Case ManagerLocation: Fleet Hybrid 1 day a week in office, 4 WFHSalary: Up to £40,000 plus performance-related incentivesHours: Monday to Friday, 9:00 am to 5:30 pmAbout our Client and the role of Mortgage Case Manager:We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of...
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Mortgage Case Manager
2 weeks ago
Fleet, United Kingdom Stellar Select Full timeAbout our Client and the role of Mortgage Case Manager: We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of experienced Case Managers. This role provides an opportunity to join a growing business where you will play a critical part in managing finance applications from submission through to...
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Mortgage Case Manager
3 days ago
Fleet, United Kingdom Stellar Select Full timeAbout our Client and the role of Mortgage Case Manager: We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of experienced Case Managers. This role provides an opportunity to join a growing business where you will play a critical part in managing finance applications from submission through to...
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Mortgage Case Manager
1 day ago
Fleet, Hampshire, United Kingdom Stellar Select Full timeJob Title:Mortgage Case ManagerLocation:Fleet Hybrid 1 day a week in office, 4 WFHSalary:Up to £40,000 plus performance-related incentivesHours:Monday to Friday, 9:00 am to 5:30 pmAbout our Client and the role of Mortgage Case Manager:We are working closely with our client, a specialist mortgage brokerage, as they expand their team with the addition of...
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Mortgage Case Manager
2 weeks ago
Fleet, United Kingdom Stellar Select Full timeA specialist mortgage brokerage is seeking a motivated Case Manager in Fleet to manage mortgage applications from submission to completion. The role involves liaising with customers and lenders, maintaining service levels, and ensuring compliance. Ideal candidates should have previous experience in mortgage case management and excellent organizational...
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Mortgage Underwriter
2 weeks ago
Fleet, United Kingdom Chetwood Bank Full timeMortgage Underwriter Department: Mortgages Employment Type: Full Time Location: Fleet Reporting To: Lynne French Description The Underwriter will assess risk and underwrite both personal and Limited Company buy-to-let and bridging mortgage applications. They will be required to adhere to rules set out within the credit framework, as well as adhere to...
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Mortgage Services and Arrears Consultant
1 day ago
Fleet, United Kingdom Personnel Selection Full timeWe are a major specialist in the Buy to Let Mortgage market and due to our continued success, we are now seeking Mortgage Services Arrears Consultants to join our team in Fleet. This role is to provide full customer service for our loans customers from the day of completion all the way to redemption, with a specialism in handling arrears cases. We offer a...
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Administrator - Mortgages
5 days ago
Fleet, United Kingdom Robinson Financial Careers Full timeA new opportunity has become available for an enthusiastic individual to join one of the UK's most dynamic national financial advice firms as a Mortgage Administrator. Initially, this role requires a full time office attendance, but flexible/hybrid working will be considered for the successful applicant once training has been completed. Tasks will...
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Fleet, United Kingdom CHL Mortgages Full time**Description**: The successful Mortgage Underwriting Quality Controller Team Leader will play a vital role in the day to day credit risk management function working alongside an experienced and professional operational team to implement of a robust and effective Credit Risk framework across the business. **Key Responsibilities**: - Lead and Develop the...
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Mortgage Administrator
5 days ago
Fleet, United Kingdom CHL Mortgages Full time**Description**: The Mortgage administrator role sits within our operations team and involves all areas of administration and customer service related to post completion mortgage loans. The role is a growth role and will involve working with internal teams to ensure the smooth transfer of loans between the companies. A background working in the mortgage...
