Neighbourhood Officer
1 week ago
Neighbourhood Officer Location: Liverpool Salary: £34,064 per annum / £17.00 per hour (paye umbrella) Contract: Full-time / Temp About the Role We are looking for a proactive and organised Neighbourhood Officer to join our team in St Helens. In this key support role, you'll provide a wide range of clerical and administrative services to the Neighbourhood Housing Team, helping us deliver excellent housing management and customer service. You'll liaise with tenants and residents, offering advice and assistance on housing‑related issues, support estate management activities, and ensure the smooth day‑to‑day running of the neighbourhood office. From arranging meetings and managing diaries to processing purchase orders and handling enquiries, your work will help keep our services running efficiently. Key Responsibilities Provide administrative and clerical support to the Neighbourhood Housing Team. Deal with tenant enquiries, offering advice and ensuring a 'Right First Time' approach. Assist with estate management activities such as estate walkabouts and community events. Process purchase orders, invoices, and petty cash in line with financial procedures. Arrange appointments, manage diaries, and organise meetings. Handle correspondence, manage emails, and maintain electronic filing systems. Liaise with internal teams to support tenancy management and income maximisation. Promote digital engagement and self‑service options for tenants. Uphold Health & Safety, safeguarding, and data protection policies. About You We're looking for someone who is: Customer‑focused, with excellent communication skills (face‑to‑face, phone, and written). Highly organised, with strong attention to detail. Able to work independently and as part of a team. Flexible, adaptable, and willing to work occasional evenings/weekends. Competent in using Microsoft Office and digital platforms. Essential Criteria GCSE (or equivalent) in English and Maths. Understanding of data protection and safeguarding. Commitment to equality, diversity, and inclusion. Strong sense of integrity and professionalism. Desirable CIH Level 3 in Housing (or willingness to work towards). Experience in a neighbourhood or housing‑related setting. Familiarity with tenancy sustainment and community engagement initiatives. What's on Offer A supportive and friendly working environment. Opportunities for professional development. A role where you can make a real difference to the community. Feel free to contact our consultant Georgia King. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. #J-18808-Ljbffr
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Neighbourhood Officer
3 weeks ago
Liverpool, United Kingdom Building Careers UK Full timeNeighbourhood Officer Location: Liverpool Salary: £34,064 per annum / £17.00 per hour (paye umbrella) Contract: Full-time / Temp About the Role We are looking for a proactive and organised Neighbourhood Officer to join our team in St Helens. In this key support role, you'll provide a wide range of clerical and administrative services to the Neighbourhood...
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Neighbourhood Officer
2 weeks ago
Liverpool, United Kingdom Building Careers UK Full timeNeighbourhood Officer Location: Liverpool Salary: £34,064 per annum / £17.00 per hour (paye umbrella) Contract: Full-time / Temp About the Role We are looking for a proactive and organised Neighbourhood Officer to join our team in St Helens. In this key support role, you'll provide a wide range of clerical and administrative services to the Neighbourhood...
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Neighbourhood Officer
1 week ago
Liverpool, United Kingdom Torus Group Full timeWe are extremely excited to launch our new Neighbourhood Housing Management Model across our operating areas of Liverpool, Warrington, and St Helens. This model has been devised to enhance the way our services are delivered and to ensure we are more responsive to tenants needs through spending more time in our Torus neighbourhoods. To achieve this, we are...
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Neighbourhood Officer
2 weeks ago
Liverpool, United Kingdom hays-gcj-v4-pd-online Full timeWe're seeking an experienced Neighbourhood Housing Officer in Liverpool on an ongoing, temporary contract on behalf of a well-established social housing organisation. This is a full-time role, until at least May 2026, with hybrid working. You will act as a key point of contact for all customers in your designated patch, ensuring the delivery of high-quality,...
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Neighbourhood Officer
1 week ago
Liverpool, United Kingdom Torus Group Full timeAt Torus, we’re more than a housing provider - we’re committed to building strong, thriving communities. We are looking for a dedicated **Neighbourhood Officer** to join our team in Liverpool. In this role, you’ll manage a designated patch of housing stock, delivering high-quality tenancy management services while acting as an ambassador for Torus....
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Neighbourhood & Communities Officer
2 weeks ago
Liverpool, United Kingdom Regenda Group Full timeAnnual salary of 33557 (FTE) Permanent role Full-time (35 hours) Liverpool city centre office base hybrid workingProposed Interview Date: Tuesday 23rd September 2025The roleWe are seeking a dynamic and committed Housing Officer (Communities) to join the Neighbourhood Team managing a dedicated patch. This position would be ideal for someone who is committed...
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Neighbourhood Administrator
1 week ago
Liverpool, United Kingdom Venn Group Full time**Neighbourhood Administrator waiting to be filled** Venn Group have been approached by a Housing Association and would like to introduce the following positions available **Position: Neighbourhood Administrator** **Location: Liverpool** **Rate: £14-15 PAYE including holiday pay** **Length: Rolling 4-week Contract** **Hours: 35 hours p/week** **The...
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Neighbourhood Officer
6 days ago
Liverpool L RA, United Kingdom Torus Group Full timeAt Torus, we're more than a housing provider – we're committed to building strong, thriving communities. We are looking for a dedicated Neighbourhood Officer to join our team in Liverpool. In this role, you'll manage a designated patch of housing stock, delivering high-quality tenancy management services while acting as an ambassador for Torus. You'll work...
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Neighbourhood Specialist
6 days ago
Liverpool, United Kingdom Onward Homes Full timeNeighbourhood Specialist **Full Time Salary** - £34,900 **Employment Type** - Full time **Hours Per Week** - 35 **Region** - Merseyside **Location** - Watson Building, 4 Renshaw Street, Liverpool, L1 2SA **Contract Type** - Permanent **Job Type** - Neighbourhood Management **Closing Date** - 14/03/2025 **Ref No** - 2408 **What you can expect from...
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Neighbourhood Officer
2 weeks ago
Liverpool, United Kingdom Torus Group Full timeTorus is seeking a dedicated and community-focused **Neighbourhood Housing Officer**to join our team in Liverpool. As a key figure in managing a designated “patch” of housing stock, you will provide essential housing management services, fostering strong relationships between tenants and Torus. This role places you at the forefront of tenancy management,...
