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Senior Financial Inclusion Specialist
2 weeks ago
Full Time Permanent – 35 HoursClosing Date : 29.09.25 noonSupport our communities. See the difference you can make in our city.At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing employment and training support, and build strong partnerships to support inclusive growth.We have an exciting position available for Senior Financial Inclusion Specialist to join usYou’ll deliver a customer-focused financial inclusion service to help customers manage their finances and improve their financial capability, avoiding legal action and potential eviction.This role is key to ensuring our service provides exceptional customer experiences.Your knowledge and skills will provide coaching and feedback to fellow colleagues, highlighting best practice and improvements in how we handle customer appointments. Supporting our customers with welfare benefits advice and money guidance necessary to sustain their tenancies.What we’re looking forExperience of monitoring quality of advice with the ability to provide constructive feedback.Experience and knowledge in supporting customers through welfare benefit appeals including tribunals.Able to provide personal financial advice and guidance.Knowledge and experience of provision of advice on benefits including relevant legislation such as Welfare Reform Act 2012Computer literate with experience of housing management systems and case management systemsAble to design and deliver Financial Inclusion training courses for One Manchester customers.Self-motivated and able to work on own initiative to meet required deadlines.Why take up the challenge with One Manchester This really is a great place to work. We’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we’re rightly proud of our work and excited about the future. So challenge yourself to be creative and ambitious and see the difference you can make in our great city.If this sounds like you then apply today—we’d love to hear from youWe own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one of our key priorities; it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services including employment opportunities, building new developments and ensuring our customers have safe homes to live in.The CompanyWe own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That’s not to say it’s not one of our key priorities; it’s simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We’re constantly evolving as a business to ensure we’re supporting our customers and communities. We focus on improving our communities by offering a range of services including employment opportunities, building new developments and ensuring our customers have safe homes to live in.The BenefitsNot only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards.Visit our site for more details.Required Experience :Senior ICKey SkillsAccounting Software, Time Management, Accounts Administration, Accounts Receivable, Accounts Reconciliation, Administrative Skill, Leadership skills, Accounting & Finance, Accounts Management, Communication, Analysis Skills, Relationship Management, Team Player Spirit, Budgeting Skills, Accounts PayableEmployment Type : UnclearExperience : yearsVacancy : 1Yearly Salary : 25001 - 40000 #J-18808-Ljbffr
