Regional Service Manager
1 week ago
Location: Field/Site Based, United Kingdom | Full time As part of the global SWARCO Group, we develop cutting-edge technologies for intelligent, sustainable, and efficient mobility ecosystems worldwide. From advanced traffic management to EV charging, our work reduces congestion, enhances safety, and minimises environmental impact. Join our collaborative team, innovating for smarter, greener cities globally. What you will do The UK team has a vacancy for a Regional Service Manager - with the aim of support and developing our staff across the South of the UK (Southeast & South West) ensuring we are able to safety and efficiently deliver to our customers. You will also: Monitoring and manage the financial health and service profitability of the Region including Service Revenue, Margin Delivery/Maintenance. Auditing of the service engineers, ensure that they have stock control, tools availability and engineer utilisation. Constant contact with our customers to handle all issues, receiving feedback on our performance and to discuss performance improvement processes. Ensuring compliance with company and client policies and procedures while liaising with Technical Support and provide constructive and positive support. Developing your regional team of Field Service Engineers, fostering their skills and career growth. Taking accountability for all training plans and records. Profile What we are looking for Previous experience in a Service Delivery/ Supervisory position – leading a technical team. A broad knowledge of products ability to delegate task to team members to ensure the successful delivery of project. Able to build and use reports to ensure adhere to share the projected project delivery including - project timeline, budget, etc. Works well under pressure and able to communicate with different stakeholders. Able to provide Technical Support and provide constructive and positive support. What we offer As well as providing a competitive salary and benefits package, SWARCO actively runs employee opinion surveys as part of our drive to provide a comfortable and supportive working environment. We will support your development, and you will also receive: Company Car | Mobile Phone 25 days holiday, plus the option to purchase holiday. Additional Day's Leave - Birthday Employee Assistance Programme Employee discounts portal - Perkbox Life assurance Interested? Please apply by clicking on the link below and share your details. Applications are shortlisted on a rolling basis, and we reserve the right to interview and appoint before any advertised closing date. We, therefore, encourage you to apply at the earliest opportunity to avoid disappointment. Applications received after the closing date will not be processed. We have a responsibility to ensure that all employees are eligible to live and work in the UK, therefore successful candidates must have the right to work in the UK by the start of their employment. We are an equal opportunities employer. Become a part of SWARCO. We look forward to receiving your comprehensive application via the online tool. SWARCO Smart ChargingUnit 1Maxted CornerMaxted Road Hemel HempsteadHP2 7RA United Kingdom T. +44 20 8421 2411 Information on processing of your personal data is available here. #J-18808-Ljbffr
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Regional Field Service Manager
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