Branch Supervisor

Branch Supervisor – Eurocell plc – Kingston Upon Hull, England Join to apply for the Branch Supervisor role at Eurocell plc. Eurocell are a stock‑market listed plc and the market leader for uPVC products within the building industry. We are looking for great team players to grow with us. Role Overview Position: Branch Supervisor Hours: 44 per week – Permanent, 7 am – 4:30 pm Monday‑Friday, 8 am – 12 pm on a rotating Saturday rota Salary: £28,740 basic per year Bonus / OTE: Up to £33,540 per year Base: Site‑based Benefits Healthcare Cash Plan 3× Salary Life Assurance High Street Discounts Staff Discount Free Healthcare plan for all employees Exceptional monthly branch bonus, industry‑leading induction and training programmes Christmas shutdown Free Life Assurance Plan of 3× your annual salary Enhanced maternity and paternity benefit Company Pension Plan Employee discount on Eurocell products and other retailers Care First Employee Assistance Programme (24 h, 365 days) Colleague Referral Programme (pay for successful referrals) Share Save Scheme at discounted rates Excellent opportunities to grow and progress your career What Our Branch Supervisors Do Hands‑on and lead by example, working closely with the Branch Manager on day‑to‑day branch operations Provide exceptional customer service and support to new and existing customers Ensure excellence in customer service and operational standards and achieve branch sales targets Support the delivery of sales targets while developing and maintaining positive customer relationships Assist with the delivery of branch operations and support to branch colleagues as required Support the Branch Manager to ensure the team completes actions and activities on time, in full Ensure team compliance with Health & Safety, company policies and procedures Undertake stocktakes and audits Maintain maintenance records for branch vehicles Conduct branch housekeeping for front‑of‑house, warehousing and merchanting What We Need From Our Branch Supervisors Passion and energy to deliver exceptional customer service and achieve business targets A hands‑on, customer‑focused approach and confidence to serve and engage customers A commercial approach to drive sales and maximise margins, ensuring customers walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user – experience of MS Office and industry‑standard software such as SAP Full and valid driving licence (FLT licence a distinct advantage) Ability to cover for the Branch Manager when required Experience with branch stock‑take or similar (advantage) Comfortable working in a small team and occasionally alone Experience in a similar role, ideally in a trade/builders merchant/retail, glazing or uPVC environment (advantage) What We Offer Our Branch Supervisors Very competitive basic salary Excellent monthly bonus scheme 25 days holiday plus statutory holidays – normally 33 days in total per year Free Healthcare plan for all employees Enhanced maternity and paternity benefit Free Life Assurance Plan of 3× your annual salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates and share in company success Company Pension Plan Employee discount on Eurocell products Discounts across many well‑known online and high‑street retailers A blend of training, including e‑learning and on‑the‑job training to help your career development Care First Employee Assistance Programme (24 h a day, 365 days) for confidential support and advice as needed Colleague Referral Programme – we pay you for successfully referring people to join our team Excellent opportunities to grow with us and progress your career Seniority level Mid‑Senior level Employment type Full‑time Job function Management Industries Retail #J-18808-Ljbffr