Triage Officer
4 days ago
OverviewTriage Officer – Ashford – Full Time (Temporary)Provide expert housing advice and triage incoming enquiries for the Housing Options Team, ensuring residents receive timely support to prevent homelessness.ResponsibilitiesTriage and assess all incoming housing enquiries, allocating cases appropriately and identifying emergency cases for immediate support.Provide low-level housing advice via phone, email, or face-to-face, including explanations of legislation and council housing policies.Maintain accurate and detailed records of all communications and casework on the council’s computer system.Coordinate and monitor case allocations across the team to ensure fair workload distribution.Support Housing Options Officers by investigating cases, preparing case notes, and assisting with decision-making under housing legislation.Liaise with internal departments and external agencies to ensure seamless customer service.Contribute to the promotion and continuous improvement of housing services and homelessness prevention initiatives.The CandidateWe are seeking candidates with previous experience in housing advice, homelessness prevention, or a customer-facing housing role.Additional experienceKnowledge of housing and homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017.Experience working in front-line customer service, particularly with vulnerable clients.Ability to prioritise, plan, and allocate work effectively to meet deadlines.Excellent communication and interpersonal skills to engage with a range of stakeholders.Ability to remain calm under pressure and deliver high-quality customer service.The ContractWorking Hours: Monday–Friday, 09:00–17:00Length of Contract: 3 Month Temporary ContractRate: The pay for the role is £15.66 per hour LTD company rate. The PAYE equivalent is £13.44 per hour, inclusive of holiday.How to applyIf interested in this role, please apply directly or email or call 01772 208 966 and ask for Beth to discuss further.Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations #J-18808-Ljbffr
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Triage Officer
2 weeks ago
Ashford, United Kingdom Service Care Solutions - Housing Full timeTriage OfficerAshfordFull TimeTemporaryProvide expert housing advice and triage incoming enquiries for the Housing Options Team, ensuring residents receive timely support to prevent homelessness. THE ROLEAs a Triage Officer, you will manage and allocate new approaches to the Housing Options Team while providing administrative and frontline support to both...
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Ashford, United Kingdom Service Care Solutions Full timeA leading housing solutions company in Ashford is seeking a Triage Officer for a temporary contract. This full-time role involves triaging and assessing housing enquiries to ensure timely support for residents. Candidates should have experience in housing advice and excellent communication skills. You will work Monday to Friday, with an hourly rate of...
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Ashford, United Kingdom Sunil Goel & Associates, CAs Full timeA charitable organization is looking for motivated individuals to join as Initial Support Agents in Ashford. This role involves supporting victims of crime through phone communication, providing empathy and assistance. No prior experience is required, as robust training will be provided to help you succeed in the role. The position offers attractive leave...
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Initial Support Agent
2 weeks ago
Ashford, United Kingdom Victim Support Careers Full timeWe are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This position is offered on a permanent basis.Are you looking for a new challenge that will be rewarding and make a real difference to people's lives?...
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Nhs 111 Health Advisor
4 days ago
Ashford, United Kingdom Integrated Care 24 Ltd Full time**Could you save lives with your voice?** **The Role** As a Health Advisor at IC24, when our patients dial 111 you will be the first point of contact as the voice at the end of the line. It’ll be up to you to deliver sometimes time-critical advice, triaging a wide range of calls and providing safe, effective assessments and non-clinical advice using the...
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Initial Support Agent
7 days ago
Ashford, United Kingdom Sunil Goel & Associates, CAs Full timeWe are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This position is offered on a permanent basis. What We Offer 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day...
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Nhs 111 Health Advisor
1 week ago
Ashford, United Kingdom Integrated Care 24 Ltd Full time**Could you save lives with your voice?** **The Role** As a Health Advisor at IC24, when our patients dial 111 you will be the first point of contact as the voice at the end of the line. It’ll be up to you to deliver time-critical advice, triaging a wide range of calls and providing safe, effective assessments and non-clinical advice using the NHS...
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Nhs 111 Health Advisor
1 week ago
Ashford, United Kingdom Integrated Care 24 Ltd Full time**Could you save lives with your voice?** **The Role** As a Health Advisor at IC24, when our patients dial 111 you will be the first point of contact as the voice at the end of the line. It’ll be up to you to deliver sometimes time-critical advice, triaging a wide range of calls and providing safe, effective assessments and non-clinical advice using the...
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Initial Support Agent
1 day ago
Ashford, United Kingdom Victim Support Full timeWe are looking for a motivated & empathetic individual to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This position is offered on a permanent basis.Are you looking for a new challenge that will be rewarding and make a real difference to people's lives?...
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Digital Forensic Specialist
6 days ago
Ashford, United Kingdom Kent Police Full timeLocation of Role: AshfordAdvert Closing Date: 05/12/2025Starting Salary: 40890.00(pro-rata for part-time vacancies)Part/Full Time:Full TimeContract Type: PermanentWorking Pattern: Other (see advert text)Weekend/Evening Working: YesAn exciting opportunity has arisen for an individual to undertake the role of Digital Forensic Specialist within the Kent Digital...
