Contract Support Administrator

2 weeks ago


Edinburgh, Edinburgh, United Kingdom ABM UK Full time

JOB TITLE: Contract Administrator

LOCATION: St James Quarter, Edinburgh

SHIFT PATTERN: Monday – Friday

SALARY: £30,000 - £31,500

Main Duties & Responsibilities:

To be the dedicated, site based, contract administrator and provide performance reports to the contract manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.

General:

  • Understand, anticipate and deliver internal and external customer needs while building effective relationships
  • Efficiently respond to both internal and external customers through effective communication and personal accessibility
  • Ensuring systems both internally and externally are updated with the correct information and documentation
  • Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls
  • Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance
  • Assist Contract Manager in production of the contract monthly report
  • Ensuring compliance to policies and procedures
  • Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment

Financial:

  • Raising quotes onto in house system and following through process / requirement to the completion of the works
  • Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works
  • Manage spend against budget when raising reactive purchase orders
  • Collate monthly forecasting on reactive works for ABM and client
  • Produce monthly reactive invoicing and issue to client

Person Specification:

Essential

  • 2 years' experience within an administrator role
  • You will be able to demonstrate excellent customer service skills and commercial awareness
  • Financial reporting experience

Desirable

  • Intermediate / Advanced level in Excel
  • Computer literate
  • IOSH Managing Safely
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