Administrator / Support Worker

4 days ago

Tendring, United Kingdom London Ability Full time

Location & PayLocation: Ilford, Essex (IG1)Pay: £14 per hourJob type: Part-time, ongoing / fixed scheduleShift and schedule: 7.5‑hour shifts, Monday to Thursday (up to 30 hours per week)About London AbilityLondon Ability is a small but mighty market‑leading charity, dedicated to empowering people with disabilities to reach their full potential. Our services include specialist employment programmes, day opportunities, skills for independence, and supported work programmes for individuals with learning disabilities, autism and additional physical or sensory needs.About this key roleLondon Ability is recruiting on behalf of a professional with a visual impairment who requires administrative and workplace support in their role as a Benefits Officer within a large public‑sector organisation.This is a rewarding opportunity to make a positive difference, providing practical and administrative support to help our customer effectively undertake their duties at work.You will assist with a range of tasks including reading documents and data, managing emails and diaries, proofreading, writing correspondence, and accompanying the customer to other parts of the council where required.Key duties include:Reading documents using a document imaging system and summarising key informationReading data from computer systems to calculate Housing Benefit and Council Tax ReductionReading and writing letters and emails to support decision makingManaging and organising files as requiredTaking dictation and checking documents for accuracyManaging diaries and appointmentsPrinting, photocopying, and other general administrative tasksAssisting and accompanying the Benefits Officer within council buildingsWhat we’re looking forGCSE English and Maths (or equivalent)At least 2 years’ administrative experienceConfident reader, comfortable handling information and dataGood working knowledge of Microsoft Office (Word, Excel, Outlook)Minimum 1 year’s experience as a support worker (or in a similar supportive role)Strong organisation skills, accuracy and attention to detailDesirableExperience supporting someone with a visual impairment or disability in a workplace settingUnderstanding of reasonable adjustments and inclusive working practicesSafeguardingBecause this role involves handling sensitive information, an Enhanced DBS check will be required before starting.In return, you can expect£14 per hourStructured hours (Mon–Thurs, up to 30 hrs per week)Ongoing support and guidance from London AbilityPension scheme with 5% employer contributionExperience within a large public‑sector organisation #J-18808-Ljbffr

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