Anti:Social Behaviour ASB Officer

Anti:Social Behaviour ASB Officer Location: Boston, Lincolnshire, PE21 8RU Salary: GBP 32,293 per annum Closing date: 15 th December 2025 Overview At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home. We’re looking for an Anti:Social Behaviour (ASB) Officer who will play a vital role in protecting our communities, supporting individuals through challenging situations, and ensuring our homes remain places to be proud of. Your work will make a real difference: resolving issues, building trust, and creating safer environments for all. Why Join LHP? At Lincolnshire Housing Partnership, we’re more than a housing provider – we’re a team with a purpose: to make a difference to people by providing homes and supporting communities that improve lives. Benefits An employee wellbeing package worth up to GBP 1,200 annually through our benefits partner Westfield Health Great family leave and maternity policies enhancing colleague wellbeing and retention Discounted shopping vouchers through Westfield Health Rewards Superior employer salary sacrifice pension scheme with up to 12% paid by LHP 24 holiday days a year (plus bank holidays), increasing by 1 day per year for the first five years of service Ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme Mental Health First Aiders across the business, lets be there for each other Typical week as an ASB Officer As an ASB Officer, you’ll be at the heart of tackling anti-social behaviour and supporting our customers to feel safe and secure in their homes. This role requires empathy, strong communication skills, and resilience. A typical week may look like this: Review new ASB reports and update ongoing cases in the ASB Case Management System Conduct risk assessments and plan actions for priority cases Meet with neighbourhood teams to discuss tenancy compliance and coordinate responses Conduct face-to-face interviews with complainants, alleged perpetrators, and witnesses Attend community events or multi-agency meetings to strengthen partnerships and improve service delivery Make referrals for support services where needed and follow up on previous referrals to ensure positive outcomes Liaise with external agencies such as Social Services, Police, and Mental Health Services regarding complex cases Prepare legal documentation and brief solicitors for upcoming court cases Attend court hearings and provide support to witnesses and complainants throughout the process Manage portable CCTV and noise monitoring equipment, ensuring compliance with policies Read full job description for all details What are we looking for? We’re looking for someone who truly embodies our values—earning trust through openness and accountability, showing respect for both customers and colleagues, and working collaboratively with partners to achieve the best outcomes. Most importantly, you’ll have the empathy to step into others’ shoes, understanding situations from their perspective to deliver solutions that make a real difference. It Would Be Great If You Had Experience working within social housing and dealing with anti-social behaviour Strong IT skills with the ability to accurately update our housing management system with essential case information Exceptional organisational and time‑management skills, with the ability to handle multiple cases simultaneously Experience of being resilient and the ability to demonstrate positive outcomes from difficult situations Seniority level Entry level Employment type Full-time Job function Other Industries Advertising Services #J-18808-Ljbffr