Assistant Patient Pathway Coordinator

2 days ago

HenleyonThames, United Kingdom NHS Full time

PLEASE NOTE: PREVIOUS APPLICANTS NEED NOY REAPPLYBand 3 Assistant Patient Pathway Coordinator (CAT 1 - ENT, Maxillofacial and Plastic Surgery)This is a part-time post for 30 hours per week.Shift Patterns: 30 hours per week over 4 days; working 08:00 am - 17:00 pm Monday to Friday.This role is based at both Townlands Hospital, Henley-on-Thames and the Royal Berkshire Hospital, Reading.The Clinical Administration Team (CAT 1) is seeking a passionate, enthusiastic, reliable and hard-working individual to join our department.We are looking for a team player with good communication and excellent customer service skills, with a positive attitude towards work.The post holder will be the point of contact for all administrative issues relating to patients' pathway of care. You will work as part of a multidisciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.Main duties of the jobYou will be responsible for helping provide a smooth transition for patients as they move through their treatment pathway.Duties will include completing key administrative tasks which are vital to enable the department to function safely and to a high standard.You need to be flexible and willing to learn new skills. You should be educated to GCSE level or equivalent in Mathematics and English, with good evidence of computer literacy.You will also have very good communication skills and be able to work with minimal supervision.About usHenley-on-Thames and Reading both sit on the river Thames and are served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Henley-on-Thames and Reading are wonderful places to live, work and play and provide excellent facilities for families, including some of the best state and private schools in the UK.The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.Our "CARE" values:Compassionate,Aspirational,Resourceful,Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.Job responsibilitiesPlease refer to the attached Job Description and Person Specification for further details of the post.Person SpecificationQualificationsNVQ Level 3 in Business Administration/Customer Care or acquired equivalent experienceGCSE or equivalentComputer Literacy Course, e.g. ECDLExperience of working in the NHSKnowledgeExcellent interpersonal skillsUnderstanding of patient priorities and performance targets related to appointments and waiting timesGood knowledge of speciality - specifically patient pathwaysExperience of using digital dictation systemsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.£24,937 to £26,598 a yearpro-rata per annum #J-18808-Ljbffr

  • Assistant Patient Pathway Coordinator

    2 days ago

    Henley on Thames, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    PREVIOUS APPLICANTS NEED NOT REAPPLY Band 3 Assistant Patient Pathway Coordinator (APPC) - CAT Team 1 (ENT, Oral Surgery, Orthodontics and Plastic Surgery) **PLEASE NOTE**: After an initial period of training, this post will be based at Townlands Hospital, Henley-on-Thames. This is an exciting opportunity to join our friendly Clinical Administration Team...

  • Part-Time Patient Pathway Coordinator

    2 days ago

    Henley-on-Thames, United Kingdom NHS Full time

    A public healthcare organization in the United Kingdom seeks a part-time Assistant Patient Pathway Coordinator to manage patient pathways from referral to discharge. This role involves completing key administrative tasks, ensuring high satisfaction for patients and clinicians, and providing excellent customer service. The ideal candidate will have good...

  • Patient Pathway Coordinator

    2 weeks ago

    Henley on Thames, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    **PLEASE NOTE**: PREVIOUS APPLICANTS NEED NOT REAPPLY Band 4 Patient Pathway Coordinator - CAT 1 (ENT/Plastics/OMF) This post is based at Townlands Memorial Hospital, York Road, Henley-on -Thames, RG9 2EB This is an exciting opportunity to join our Clinical Administration Team (CAT1) as a Patient Pathway Coordinator (PPC). The post is based at Townlands...

  • Patient Pathway Coordinator

    7 minutes ago

    Henley on Thames, United Kingdom Royal Berkshire NHS Foundation Trust Full time

    **PLEASE NOTE**: PREVIOUS APPLICANTS NEED NOT REAPPLY Band 4 Patient Pathway Coordinator - CAT 1 (ENT/Plastics/OMF) This post is based at Townlands Memorial Hospital, York Road, Henley-on -Thames, RG9 2EB. This is an exciting opportunity to join our Clinical Administration Team (CAT1) as a Patient Pathway Coordinator (PPC). If you are a highly organised...

  • Patient Pathway Coordinator

    4 days ago

    Westcliff-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We are looking for a permanent Full-Time Patient Pathway Coordinator to work within the division of Theatre and anaesthetics (Pain Management), based at Southend Hospital to facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs. You...

  • Administrative Assistant

    1 week ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Administrative Assistant/Patient Pathway Coordinator Are you seeking a genuine career path? At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams. We are recruiting to...

  • Patient Pathway Coordinator

    4 days ago

    Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Colposcopy has a fantastic opportunity for you to join our friendly, supportive team as a Patient Pathway Coordinator. You will work within the Woman's clinic at Southend Hospital, facilitating the smooth running of the Colposcopy and Screening service Your role will be to manage the patient journey by ensuring that coordinated and streamlined...

  • Patient Pathway Coordinator

    2 weeks ago

    Southend-on-Sea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    If successful you will use your skills and expertise to provide efficient and effective support. Having a positive, enthusiastic and "can do" attitude with a strong work ethic is important. You must have excellent communication skills and be comfortable in dealing with patient's telephone calls and queries. You will require competency in all Microsoft Office...

  • Patient Pathway Administrator

    2 weeks ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    Patient Pathway Administrator/Senior Patient Administrator Are you seeking a genuine career path? At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams. We are recruiting to...

  • System Patient Pathway Navigator for Head

    2 days ago

    Kingston upon Thames, United Kingdom Kingston Hospital NHS Foundation Trust Full time

    An opportunity has arisen for an enthusiastic substantive full-time administrator to join our well-respected ENT Department at Kingston Hospital NHS Foundation Trust as a Band 5 System Patient Pathway Navigator for Head and Neck Cancers. This is an exciting opportunity to support our expanded one-stop service initiative and seek to further strengthen...