Senior Systems Analyst

Senior HR Systems Analyst – Permanent – based in Northampton, NN4 Job Purpose We are seeking a Senior HR Systems Analyst for a national retailer to play a critical role in the administration, maintenance, and operational integrity of their core HR systems. You will ensure effective system configuration, act as a key escalation point, provide expert guidance, drive continuous improvement, and collaborate closely with HR Systems Product Owners, HR System Analysts, HR Services, and key suppliers. System Administration & Health Configure and maintain HR systems to meet operational needs, ensuring workflows, interfaces, and data integrity are optimised. Monitor system performance, proactively identify and resolve issues, and maintain technical documentation. Operational Support & Supplier Management Act as the key escalation point for complex system issues and provide guidance to HR System Analysts. Manage supplier relationships, oversee issue resolution, and ensure compliance with service level agreements. Provide expert advice and support to the HR Services team on system functionality and operational matters. Release & Change Management Support system updates and releases, including testing, deployment, post-release monitoring, and user provisioning. Lead change management initiatives to ensure smooth adoption of system enhancements. Collaboration, Improvement & Reporting Recommend and implement process improvements to enhance HR system efficiency and user experience. Oversee reporting and analytics, delivering accurate and actionable insights. Contribute to HR systems strategy and roadmaps, supporting projects and providing subject matter expertise. Person Specification Proactive, solutions-focused approach with a passion for optimising HR technology. Strong leadership skills, able to provide guidance and act as an escalation point for HR System Analysts. Excellent problem-solving and analytical skills, capable of identifying root causes and driving resolutions. Exceptional collaboration and communication skills, engaging effectively with diverse stakeholders. Committed to continuous improvement and innovation in HR systems and processes. Experience Proven experience managing, administering, and configuring complex HRIS (e.g., SAP, Oracle), including workflows, security, and integrations. Solid understanding of core HR processes and how technology enhances HR service delivery. Experience managing HR system supplier relationships and operational escalations. Track record providing technical expertise in HR/IT projects, including agile methodologies. Expertise in data management, maintaining data integrity, and developing insightful reporting. Previous experience mentoring or guiding junior HR System Analysts is highly desirable. Hours of Work Monday – Friday Work Location Northampton office (3 days in person / 2 days WFH) Benefits Competitive salary and performance-based incentives Contributory pension scheme Employee discount Cycle to work scheme Discounted gym membership Private Medical Healthcare If you are interested, please get in touch ASAP or if this is not the exact role you are searching for, please do not hesitate to contact me directly to discuss other opportunities. Disclaimer – Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages. #J-18808-Ljbffr