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Short-term Letting Assistant
2 weeks ago
Short-term Letting Assistant Location: Rettie, Edinburgh, Scotland, United Kingdom Department: Rettie Short Lets Reports To: Director – Lettings Hours: 37.5 hours per week (Mon‑Fri, 9:00‑5:30) About The Role Provide administrative support and assist with check‑in/out procedures for short‑term lettings, maintain the portfolio, collaborate with cross‑functional teams, and continuously improve processes. Key Responsibilities Drive portfolio performance by improving property results, retaining clients, and promoting growth. Manage administration for all lettings and management processes, ensuring compliance with regulations and the process manual. Excel in client care, delivering the highest standard of service and satisfaction. Maintain company and operational standards, adopting a continuous learning approach. Essential Qualifications Full, clean driving licence. Proficient in MS Word, Excel, Outlook. Desirable Qualifications ARLA qualification. Experience with SME software. Knowledge of PRS and/or short‑let market. Previous letting experience. Competencies Customer focused Collaboration Effective under pressure Positive Attitude Effective communicator Problem solver About Us Rettie is a growing and ambitious company that values teamwork, determination, dependability, and ambition. We care about our people and strive to create diverse, capable teams in an environment that helps them realise their career potential. #J-18808-Ljbffr
