Meetings & Events Support Consultant

1 week ago


Feering, United Kingdom Inntel Full time

Join to apply for the Meetings & Events Support Consultant role at Inntel. In this crucial role, you'll provide vital administrative support, handle incoming calls, and conduct quality checks to ensure every booking runs flawlessly. If you're organised, detail‑oriented and ready to make an impact in a fast‑paced environment, we need you in our team Company Benefits Flexible working Employer paid Health Cash Plan Generous annual leave allowance, increasing with length of service Extra time off to volunteer Lifestyle savings through our partner Vivup Salary sacrifice schemes Interest‑free loans Professional training and development through the Skills Council and apprenticeship programme Employee assistance programme Mental health training for all employees Reward and recognition schemes Menopause policy in place Regular social events Must Haves Exceptional attention to detail. Methodical approach to work with great project and time management skills. Ability to raise questions to colleagues regarding their bookings. Commercial awareness. Ability to work independently, self‑motivate and show good initiative. Communication skills, with an excellent telephone manner. Main Duties And Responsibilities Providing administrative support for incoming emails into the department, including loading new meeting and event enquiries into our internal system and ensuring team members receive communications from both clients and suppliers. This also includes managing queries, quality checking enquiries that have come through via our online tools, and processing amendments and cancellations on behalf of our clients. Answering all incoming calls to the department switchboard. Quality checking our confirmations against SOPs and client contracts prior to confirming bookings. Ensuring that all financial information is correct in all bookings. Quality control the booking contract processes we have in place. Ready to apply? Please submit your CV highlighting any relevant experience to be considered for this position. We are an Equal Opportunities Employer and in hiring the best person for the job, whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know. Department: Meetings, Events & Groups Contract type: Permanent Hours: 40 Salary: 25,584.00 Seniority level Entry level Employment type Full‑time Job function Other Industry Travel Arrangements #J-18808-Ljbffr



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