Cardiac Administrator

University Hospitals Sussex NHS Foundation Trust (279) Cardiac Administrator The closing date is 15 December 2025 We are looking for an enthusiastic and motivated Cardiac Administrative Officer who has previous booking, referrals and ESR experience to join our team. You will need to be able to communicate effectively with all staff members and have a sensitive understanding of children and vulnerable adults. You will be responsible for maintaining the Cardiac Reception to a high standard, greeting patients, answering telephone enquiries, booking all cardiac tests and other administrative duties. Main duties of the job Being responsible for booking of all Cardiac Investigations appointments Arriving and dealing with patients face to face when visiting the department Answering the telephone and dealing with enquiries Working efficiently independently, as well as part of an admin team and wider Cardiac Investigations team Applying a caring and understanding approach to the needs of the patients and visitors within the department Demonstrating good attention to detail Communicating with staff and patients regarding technical data and to have an understanding/knowledge of medical terminology specific to Cardiac Investigations Planning and booking diagnostic appointments with adherence to diagnostic booking rules Organising and managing own workload Being aware of and work in accordance with Trust and departmental policies and procedures About us At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust. Candidate Pack Job responsibilities Form constructive and effective working relationships with patients, consultants, medical secretaries, bed manager, transport, GP surgeries, ward staff, porters, rehabilitation nurses, heart failure nurses and arrhythmia nurses. Communicate complex information to staff, patients and relatives Demonstrate a caring and understanding approach to the needs of the patients and visitors within the department Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants. Person Specification Qualifications GCSE English Grade C or above GCSE Maths Grade C or above Knowledge & Experience Knowledge/use of appointment booking systems Knowledge or previous use of patient information systemsExperience of working with Careflow Experience of working with Evolve Knowledge of six week diagnostic targets and booking rules Equality, Diversity & Inclusion Evidence of having championed diversity in previous roles (as appropriate to role) Evidence of having undertaken own development to improve understanding of equalities issues. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name University Hospitals Sussex NHS Foundation Trust (279) £24,937 to £26,598 a yearPer annum pro rata #J-18808-Ljbffr