Family Services Manager

7 days ago

City Of London, United Kingdom Off The Record Full time

Family Services Manager Location: Leigh Park, HampshireSalary: £16.48-£17.91 per hour (FTE £31,707-£34,450, depending on experience)Hours: Part time, 32 hours per week (negotiable)Contract: PermanentClosing Date: Sunday 4th January 2026 at 11.59pm About the Role In this varied and rewarding role, you will provide strong and supportive leadership to staff, volunteers and sessional workers, ensuring the delivery of high-quality services. You will also contribute directly to service delivery, making a meaningful difference to the lives of children, young people and families. Key Responsibilities Leading and managing the Family Services Team, providing 1:1s, supervision and team meetings Coordinating recruitment, staff wellbeing and absence management Overseeing the delivery, monitoring and evaluation of group work and Young Carers services Developing quarterly plans and contributing to new programme development Ensuring compliance with safeguarding, health & safety and organisational policies Producing high-quality reports for internal and external stakeholders Handling feedback, complaints and safeguarding concerns appropriately Representing the charity at local networks and forums Supporting service delivery when required About You You’ll be passionate about empowering young people and families, with a positive approach and the ability to lead a committed team. Requirements Experience managing or leading teams within young people’s or family services Experience delivering programmes or activities within these settings Strong safeguarding knowledge and experience Understanding of the issues affecting children, young people and families Experience monitoring, evaluating and reporting on service performance Excellent communication, organisational and relationship-building skills Confident IT skills, including Microsoft 365 and Excel Flexibility to work occasional evenings and travel within Southeast Hampshire Desirable Level 3 qualification in a relevant field Experience in the voluntary sector Knowledge of the local statutory/voluntary landscape Experience creating training programmes Familiarity with in-house databases About Us This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community. We are an equal opportunities employer and welcome applications from all sections of the community. Other roles you may have experience of include: Family Services Coordinator, Children & Young People’s Services Manager, Family Support Manager, Youth Work Manager, Wellbeing Services Team Lead. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. #J-18808-Ljbffr

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