Technical Support Specialist
4 days ago
Technical Support Specialist - Production Machinery £45,000 - £50,000 Excellent Benefits Redditch (Hybrid - 2 days per week WFH) Are you a Mechanical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an impressive customer portfolio. You will be based in the company's Redditch office and will liaise with both external customers and internal Field Service Engineers to provide remote technical support for issues and breakdowns on a range of Production Machinery. Key Responsibilities : Troubleshooting and problem solving following a fault or machine break-down at customer site, ensuring equipment is restored to full operational efficiency as quickly as possible Become a subject matter expert across the company's product line, providing technical guidance and hands‑on support to Field Service Engineers when they are faced with more complex issues Coach and mentor Field Service Engineers and Apprentices in order to improve technical knowledge within the team Support with the planning of major projects, upgrades, and installations and provide remote technical input during installations, as required Provide technical analysis / reports on parts and machine performance to internal departments within the business Ideal skills and experience : Strong background / qualifications in Mechanical Engineering Experience working with production machinery, packaging or pharmaceutical industry experience would be a particular advantage but not essential Previous experience in a technical support role, either as a Field Service Engineer or similar remote support role High attention to detail with strong problem-solving, troubleshooting and fault diagnosis skills Excellent communication and customer service, with the ability to provide clear instructions and technical support remotely / over the phone Why should I apply? Chance to work for a fantastic, international business with a global footprint Great opportunities for career growth, training and professional development Fantastic company benefits including private health insurance #J-18808-Ljbffr
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Technical Support Specialist
7 days ago
Redditch, United Kingdom Cast UK Full timeTechnical Support Specialist - Production Machinery £45,000 - £50,000 Excellent Benefits Redditch (Hybrid - 2 days per week WFH)Are you a Mechanical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an...
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Technical Support Specialist
5 days ago
Redditch, United Kingdom Cast UK Limited Full timeTechnical Support Specialist - Production Machinery £45,000 - £50,000 + Excellent Benefits Redditch (Hybrid - 2 days per week WFH) Are you a Mechanical Engineer with experience of technical support and fault diagnosis for Production Machinery? This is a great opportunity to join a close knit team working for an international manufacturing business with an...
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Technical Support Engineer
1 week ago
Redditch, United Kingdom DDN Full timeA leading data solutions company in Redditch seeks a Technical Support Specialist. The role involves providing troubleshooting and post-implementation support for storage products. Candidates should have a bachelor's degree in a technical field and excellent customer service skills. With opportunities for growth in a dynamic environment, this position...
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Redditch, United Kingdom Cast UK Full timeAn international manufacturing company based in Redditch is looking for a Technical Support Specialist for Production Machinery. The role involves troubleshooting technical issues and providing remote support. Ideal candidates will have a strong Mechanical Engineering background and previous experience in technical support. This position offers hybrid...
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Tech Support Specialist – CCTV
1 week ago
Redditch, United Kingdom Espuk Full timeA leading UK technical support company is looking for a Technical Support Specialist to provide product-related support on CCTV, Fire Alarm, Access Control, and Smart Security products. Responsibilities include resolving customer technical issues, assisting with testing, and communicating across teams. The ideal candidate should possess excellent analytical...
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Technical Support Advisor
1 week ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeOur client is looking for a proactive customer focused individual, who has a natural interest in technology and electronics who would like to develop a career within the electrical manufacture industry.The Technical Support role will be to provide general support as part of the UK Technical Support team and provide product related support to our Internal and...
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Technical Support Advisor
3 weeks ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeOur client is looking for a proactive customer focused individual, who has a natural interest in technology and electronics – who would like to develop a career within the electrical manufacture industry. The Technical Support role will be to provide general support as part of the UK Technical Support team and provide product related support to our...
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Graduate Technical Support
1 week ago
Redditch, United Kingdom Vivo Talent Full timeGraduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa Vivo Talent is working with an established and growing business to recruit a Graduate Technical Support professional to join their team. The company has gone from strength to strength, building a strong reputation in...
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Customer Technical Support
4 days ago
Redditch, United Kingdom Vivo Talent Solutions Full timeGraduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000paVivo Talent is working with an established and growing business to recruit a Graduate Technical Support professional to join their team.The company has gone from strength to strength, building a strong reputation in its...
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Customer Technical Support
4 days ago
Redditch, United Kingdom Vivo Talent Solutions Full timeGraduate Technical Support / Electronic / Systems / Support / Customer Service / Permanent / Redditch (Onsite 5 days) / £25,000 - £27,000pa Vivo Talent is working with an established and growing business to recruit a Graduate Technical Support professional to join their team. The company has gone from strength to strength, building a strong reputation in...