Technical Support Advisor
3 weeks ago
Our client is looking for a proactive customer focused individual, who has a natural interest in technology and electronics – who would like to develop a career within the electrical manufacture industry. The Technical Support role will be to provide general support as part of the UK Technical Support team and provide product related support to our Internal and External Sales teams and that of our client’s customers. As many customers are introducing new products into their portfolio for the first time a clear, patient , understanding approach from the technical support department is vital to their growth . In addition to offering customer support the technical department also plays a major role in the company's product development program and quality control procedures. Key Tasks of the Technical Support role • Respond to customer inquiries, primarily via telephone and e-mail • Resolve customer technical issues through diligent research, reproduction, and troubleshooting • Communicate with peers and other colleagues via e-mail, chat, telephone, and in person • Possess competent computer skills including email and Microsoft Office. • Document all technical inquiries, and develop and review content for knowledge base articles • Assist with testing of internal products • Work with the Area Sales Managers to address specific issues with customers • To ensure that all duties are car...
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Technical Support Advisor
17 hours ago
Redditch, United Kingdom Nelson Permanent Placements Full timeNelson Permanent Placements are recruiting for on behalf of a well-established UK manufacturer and supplier of security and fire protection products. Operating as a leading name in the electrical industry, known for designing, developing and distributing high-quality electrical accessories, lighting solutions, CCTV, fire alarm and smart technologies to the...
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Technical Advisor
3 weeks ago
Redditch, United Kingdom Proftech Talent Full timeTechnical Advisor Our Redditch based client is looking for a Technical Advisor to join their team. Your role will be to provide general support as part of the Technical Support team and deliver product related assistance across a range of security and safety systems, including CCTV, fire alarm, access control, and smart security products. Supporting both...
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Technical Advisor
4 days ago
Redditch, United Kingdom Proftech Talent Full timeTechnical Advisor Our Redditch based client is looking for a Technical Advisor to join their team. Your role will be to provide general support as part of the Technical Support team and deliver product related assistance across a range of security and safety systems, including CCTV, fire alarm, access control, and smart security products. Supporting both...
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Technical Support Advisor
7 days ago
Redditch, United Kingdom Nelson Permanent Placements Full timeOverviewNelson Permanent Placements are recruiting for on behalf of a well-established UK manufacturer and supplier of security and fire protection products. Operating as a leading name in the electrical industry, known for designing, developing and distributing high-quality electrical accessories, lighting solutions, CCTV, fire alarm and smart technologies...
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Technical Customer Service Advisor
1 week ago
Redditch, United Kingdom ASC Connections Ltd Full timeJob DescriptionA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating...
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Technical Customer Service Advisor
3 weeks ago
Redditch, United Kingdom ASC Connections Ltd Full timeJob DescriptionA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating...
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Technical Customer Service Advisor
3 weeks ago
Redditch, United Kingdom ASC Connections Full timeA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating and updating...
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Technical Support Advisor – CCTV, Fire
6 days ago
Redditch, United Kingdom Nelson Permanent Placements Full timeA reputable employment agency is seeking a Technical Support Advisor for a client in Redditch, UK. This role entails responding to customer inquiries and resolving technical issues across various security and fire protection products. The ideal candidate will possess strong communication and analytical skills, alongside a customer-oriented mindset. This...
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Technical Support Advisor
7 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeOur client is looking for a proactive customer focused individual, who has a natural interest in technology and electronics who would like to develop a career within the electrical manufacture industry.The Technical Support role will be to provide general support as part of the UK Technical Support team and provide product related support to our Internal and...
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Customer Experience Advisor
3 days ago
Redditch, United Kingdom Halfords Support Centre Full timeAs a Customer Experience Advisor you'll play a key role to ensure customers remain our number one priority by taking pride in the service we provide and to develop a ‘first contact resolution’ ethos. Develop and maintain positive relationships between Cycle2work and its customers, by acting as a point of contact and resolution for customer enquiries and...
