Presales Solutions Architect

2 days ago

Metropolitan Borough of Solihull, United Kingdom Convergence Group Full time

Presales Solutions Architect Join to apply for the Presales Solutions Architect role at Convergence Group. About the role At Convergence Group we’ve been quietly running the show behind some of the UK’s most complex networks for 20+ years. We’re reimagining what connectivity should look like in a world that never stops asking for more – more speed, more uptime, more agility. We know our success is powered by people (not just routers and switches). That’s why we’re looking for a Presales Solutions Architect who’s not only technically sharp but also thrives on talking to customers, demystifying the complex, and shaping networking solutions that just work. Responsibilities Partner with Sales & Account teams to understand customer needs, attend meetings and reviews, and bring the tech know‑how that helps close deals. Design tailored LAN & WAN solutions that fit perfectly with our product set. Support customers throughout the process, offering clear, confident guidance – avoiding unnecessary jargon or complexity. Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny. Collaborate across teams – Sales, Service Delivery and Account Management – to win new business, support renewals and keep current customers happy. Track and manage activity in our CRM and contribute to a pipeline worth over £1m gross margin each year. Optimise every solution so it’s profitable, reliable, and built to deliver long‑lasting value. Qualifications 5+ years as a Presales Solutions Architect (or similar) working closely with customers in the sales cycle. Background in technical pre‑sales support in Managed WAN/LAN Services, ideally with Cisco, Extreme or Fortinet technologies. Proven experience in network design, bespoke customer solutions and documentation. WAN expertise: Leased Lines, Carrier Ethernet, EFM, xDSL. LAN knowledge across DC, core, aggregation and access layers. Up‑to‑date skills in SDN, SD‑WAN, NFV and network virtualisation. Wi‑Fi knowledge: CAPWAP, WPA, 802.1X, mesh and controllers. Strong communication skills – you can talk to people, not just switches. UK driving licence and ability to pass BPSS and other clearance checks. Benefits Salary: £60‑75k + commission + car allowance. Time off: 33 days holiday (including bank holidays). Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance. Balance: Flexible core hours + hybrid working (2–4 days a month in our Solihull office). Growth: Tools, training and clear progression paths. Culture: Dog‑friendly office. About Convergence Group We break free from corporate red tape as a privately‑owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in WAN, LAN, Wi‑Fi and Security solutions, we revolutionise infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude and drive to shape the future with us. Ready to architect the future? Our Presales Solution Architects aren’t just network designers – they’re trusted advisors, problem‑solvers and customer champions. If you’re ready to flex your tech muscles, build great relationships and leave your mark on the future of connectivity, we’d love to talk. #J-18808-Ljbffr

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