Conduct & Oversight Lead Auditor

1 week ago


Nottingham, United Kingdom Equifax Full time

Conduct & Oversight Lead Auditor Equifax is looking for a Conduct & Oversight Lead Auditor to work within our Conduct & Oversight department. The role involves delivering the oversight framework through detailed audit activity of debt collection agencies (DCAs). You will lead first line oversight of DCA practices, recognise and highlight risks through assurance activity, and ensure compliance with TDX, client and regulatory requirements. The goal is to deliver fair consumer outcomes through effective monitoring. About TDX Group – An Equifax Company We have been pioneers in the debt recovery industry for over a decade, helping businesses drive fair and appropriate consumer treatment using data and intelligence. What you’ll do Spend about 25% of time at supplier premises conducting annual, ad‑hoc supplier audits, calibrations, and training. Write audit reports, provide remediation, recommendations, and re‑measurement. Track agency performance and conduct trend analysis to continuously improve quality and consumer treatment. Write client reports, provide QA insights and trends. Conduct QA calibration sessions with suppliers. Support client performance meetings. Provide internal and client audit support. Manage internal stakeholder and external client expectations to ensure regulatory compliance and customer excellence standards. Collaborate with the Head of Conduct & Oversight to enhance agency oversight. Lead design, implementation and continuous review of oversight models with the Head of C&O. Write policy and process documents. Lead internal calibration and QA. Establish direct relationships with debt collection agencies and external clients. What Experience You Need Extensive experience in quality assurance, including stakeholder reporting and presenting remedial recommendations. Strong planning and organizational skills. Ability to work well under pressure and adapt to change. Experience in a consumer‑oriented environment. Experience with face‑to‑face supplier relationships. Understanding of FCAs purpose and principles. Experience managing stakeholder requirements and expectations. Proficiency with Microsoft / G‑suite applications. What could set you apart Experience in the debt recovery industry. People management in a QA environment. Seniority level Mid‑Senior level Employment type Full‑time Job function Customer Service Location Nottingham, England, United Kingdom #J-18808-Ljbffr



  • Nottingham, Nottingham, United Kingdom Equifax Full time £30,000 - £60,000 per year

    Join us as a Conduct & Oversight Lead Auditor to work within the Conduct & Oversight department delivering its oversight framework through conducting detailed audit activity of its debt collection agencies (DCAs): You will conduct first line oversight of debt collection agency practices, recognise and highlight risks through assurance activity to ensure DCAs...


  • Nottingham, United Kingdom Kount Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Join us as a Conduct & Oversight Lead Auditor to work within the Conduct & Oversight department delivering its oversight framework through...


  • Nottingham, United Kingdom Equifax, Inc. Full time

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Join us as a Conduct & Oversight Lead Auditor to work within the Conduct & Oversight department delivering its oversight framework through...


  • Nottingham, United Kingdom Kount Full time

    A leading data services company seeks a Conduct & Oversight Lead Auditor in Nottingham. You will conduct audits of debt collection agencies, ensuring compliance with regulatory standards and client expectations. The role involves stakeholder management, performance tracking, and enhancing oversight processes. Ideal candidates should have extensive quality...

  • Lead Auditor, Conduct

    2 weeks ago


    Nottingham, United Kingdom Equifax Full time

    A financial services company is seeking a Conduct & Oversight Lead Auditor in Nottingham. This role involves overseeing the compliance of debt collection agencies through detailed audits and stakeholder management. The ideal candidate has extensive quality assurance experience, strong organizational skills, and the ability to perform well under pressure....


  • Nottingham, United Kingdom Equifax, Inc. Full time

    A financial services firm is seeking a Conduct & Oversight Lead Auditor in Nottingham. The role involves conducting comprehensive audits of debt collection agencies, ensuring compliance with regulations, and managing stakeholder expectations. Candidates should have extensive experience in quality assurance and a strong understanding of consumer-oriented...


  • GBR - Nottinghamshire - Nottingham - TDX, United Kingdom Equifax Full time £55,000 - £80,000 per year

    Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.Join us as a Conduct & Oversight Lead Auditor to work within the Conduct & Oversight department delivering its oversight framework through...

  • Auditor

    2 weeks ago


    Nottingham, United Kingdom Blusource Professional Services Ltd Full time

    A leading accountancy firm in Nottingham is seeking an Auditor to join their growing audit team. Opportunities are available from Semi Senior Auditor through to Audit Assistant Manager level, offering fantastic career progression, flexibility, and first-class benefits. As an Auditor, you’ll work with a diverse portfolio of clients — including limited...

  • Auditor

    2 weeks ago


    Nottingham, United Kingdom Blusource Professional Services Ltd Full time

    A leading accountancy firm in Nottingham is seeking an Auditor to join their growing audit team. Opportunities are available from Semi Senior Auditor through to Audit Assistant Manager level, offering fantastic career progression, flexibility, and first-class benefits. As an Auditor, you ll work with a diverse portfolio of clients including limited companies...

  • Auditor

    1 week ago


    Nottingham, United Kingdom Blusource Professional Services Ltd Full time

    A leading accountancy firm in Nottingham is seeking an Auditor to join their growing audit team. Opportunities are available from Semi Senior Auditor through to Audit Assistant Manager level, offering fantastic career progression, flexibility, and first-class benefits. As an Auditor, you’ll work with a diverse portfolio of clients — including limited...