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Jaguar Land Rover Receptionist
2 weeks ago
About the Role Jaguar Land Rover South West London is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover. You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and be responsible for connecting the diallers to the right department promptly. Our Receptionists/Hosts work a variety of full and part‑time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. Work Pattern Tuesday – 8am to 6pm Wednesday – 8am to 6pm Thursday – 8am to 6pm Friday – 8am to 6pm Saturday – 8am to 5pm About You / Requirements You will be the first impression on the phone for our clients and guests – a warm and cheerful voice with an ability to efficiently transfer the call is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feels that they have had uniquely personal and bespoke service. To provide the best service to our customers we'll need someone who is a proactive communicator with our management and dealership teams, innovative in their approach to creating experiences, and someone who will use their own initiative where they think it will delight a customer. You will also need to collate customer knowledge and anticipate their needs, and to back this up, excellent organisational and preparation skills are required coupled with a genuine passion for detail. Why Sytner? Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry‑leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to Work scheme One day a year paid voluntary / community work Diversity and Inclusion At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please follow the link provided. Seniority Level Entry level Employment Type Part‑time Job Function Administrative Industry Motor Vehicle Manufacturing #J-18808-Ljbffr
