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Quality Manager

2 weeks ago

Trowbridge, United Kingdom Richmond Villages Full time

Join to apply for the Quality Manager role at Richmond Villages Location and Compensation Covering South Region (Excludes Kent, Essex & London) Competitive Salary Company Car Eligibility 10% Management Bonus Benefits Job satisfaction – making a difference to residents and families Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance 33 days annual leave (inclusive of statutory bank holidays) Comprehensive induction, on‑going training and development to support your career prospects Discounted gym membership, free flu vaccine and discounts on Bupa dental care About The Role You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region. Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people. You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management. Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team. You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen. What Are We Looking For Previous experience of performing successfully in a Home Manager or Quality role. Registered Nurse with strong clinical knowledge base. Experienced in leading audits (internal & external), creating action plans. Adaptability and able to work across a number of different care homes with differing requirements. Experienced in coaching and supporting teams around clinical concerns such as analysing data for trends/themes. EEO Statement Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Full Time & Permanent Full time & permanent #J-18808-Ljbffr