Private Patient Administration Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Role Summary The Nightingale Hospital Exeter Private Patients Administration Manager will hold responsibility for administering Nightingale private patients services. This will include managing patient pathways and patient contact, as well as the scheduling and rostering of private patient activity. About the Role For more information on the Job Description and Responsibilities please click the link below. The Nightingale Hospital Exeter is excited to be appointing a Private Patients Manager to its leadership team. Established in 2022 as a Devon ICB system asset, the hospital hosts a range of clinical services including Southwest Ambulatory Orthopaedic Centre, Centre of Excellence for Eyes, and the Devon Diagnostic Centre. Building on the success of the Nightingale, this new and exciting role will be the next step in starting our Private Patients Service by continuing the Nightingale ethos in providing timely, high-quality care underpinned by trusted NHS standards. This role will be the public facing side of the Nightingale Private Patient services, and the individual appointed will represent our teams and the wider Trust in a professional and capable manner. The successful candidate will provide comprehensive business support to ensure the efficient and effective operation of private patient services at the Nightingale Hospital Exeter. They will work closely with the Royal Devon Private Patients team, and the clinical teams providing the private patient services. You must have the ability to communicate with people calmly, sensitively and effectively both on the telephone and in person, and across all roles. Duties will include managing private patients' pathways, ensuring patients are communicated with in a timely and supportive manner, as well as the scheduling and staff rostering of private patient activity and clinical sessions. The role will require excellent organisational skills, people skills, and experience of overseeing complex processes. The role will require someone who can confidently work across different services to manage private patient pathways, working with key stakeholders including patients, Nightingale services clinical teams as well as visiting clinicians. If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Working Pattern Flexible and candidate dependent, we are looking for cover 3-4 days per week at 15 to 30 hours. Benefits Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our NF rated outstanding nursery onsite at Exeter. Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme. These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you. For further information please contact: Polly Budden, Divisional Business Manager, polly.budden@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. #J-18808-Ljbffr