Customer Support Advisor

1 week ago


Leeds, United Kingdom Lloyds Banking Group Full time

End Date: Friday 29 August 2025 Salary Range: £25,000 - £25,200 Support flexible working – click here for more information on flexible working options Flexible Working Options: Hybrid Working Job Summary Join our fantastic Customer Service team as a Customer Support Advisor based in Leeds Wellington Place. This is a full-time role starting on 29/09/2025, offering a salary starting at £25,000, increasing to £25,750 after 6 months, with opportunities for further progression through our skill framework. Shift Pattern 4-day week with start times between 8am and 10am and end times between 5.45pm and 7.45pm Maximum of 4 out of 7 days (Monday-Sunday) Up to 50% weekend days over 4 weeks Role Responsibilities Assist customers with navigating our banking app and resolving complex needs Provide outstanding customer support and service Engage in ongoing training and skill development Candidate Requirements Passion for helping people and providing excellent service Willingness to learn, with full training provided Benefits Hybrid work from home after training Up to 15% pension contribution Annual bonus Private medical insurance Share schemes Discounts and lifestyle benefits 22 days holiday plus bank holidays Wellbeing and parental leave policies About Us We are committed to diversity, equity, and inclusion, offering reasonable adjustments and guaranteeing interviews for applicants with disabilities through the Disability Confident Scheme. Our new Wellington Place site offers excellent facilities and is well-connected by transport and cycle routes. Join Lloyds Banking Group to help Britain prosper, shape the future of financial services, and develop your career in an inclusive environment. #J-18808-Ljbffr


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