Cluster Events Co-ordinator

OverviewOpened 1997; 122 bedrooms; 80-seater Bar & Grill; 4 private event spaces - largest seats up to 80; Spa - 4 treatment rooms, relaxation area, manicure & pedicure stations, sauna. Whey Aye, you’re welcome in Newcastle. The hotel is housed within the former Co-operative Society warehouse, on the banks of the River Tyne at the foot of the Gateshead Millennium Bridge. United by seven iconic bridges across a bustling Quayside, the city is diverse and vibrant. Get ready to be charmed by the Geordie spirit in a city bursting with nightlife, an award-winning restaurant scene, attractions and museums. A go-to destination for nightlife, culture and events all year round.About The RoleCluster Events Co-ordinatorRate of pay / Hours: £12.60ph / 30hrsContract type: Part TimeLocation: Malmaison & Hotel Du Vin NewcastleWe’re looking for a Cluster Events Co-ordinator to join our team and play a crucial role in driving the meetings and events agenda for the cluster. You would handle high value enquiries including product launches, team meetings, large conferences, social celebrations and weddings, providing a varied workload within a dynamic close-knit team. Reporting to the Cluster Meetings & Events Manager, your key objectives would be to handle enquiries effectively, contract event business and ensure strong product knowledge to execute a smooth customer journey from start to finish, including liaising on final details.Key Responsibilities & ObjectivesTo manage meeting, private event and wedding enquiriesTo drive occupancy and revenue for the meeting spaces within the hotelTo drive occupancy of bedrooms, for MICE enquiries with groups attachedTo work according to the SOPs within the brand, ensuring adoption of best practiceTo ensure high level of attention to detail when creating proposals and function sheets for the hotel’s operation teamTo develop relationships and rapport with potential clients, adopting a consultative sales approachTo ensure all deposits and final payments are received in a timely manner as per the brand SOPTo confidently execute client site visits during their decision making processTo support the Cluster Meetings & Events Manager with any other ad-hoc tasks as requiredWhat We’re Looking ForCommunicates openly and clearly both verbally and in writingManages time and resources effectivelyPrioritizes actions and completes tasks in a timely mannerActs on own initiativeHas drive and hunger for salesExpresses confidence in own ideasCan handle more than one task at a timeBenefitsIn Addition To Competitive Rates Of Pay We OfferHeavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per nightDiscounted Friends and Family Room Rate with 50% off best available rate35% off your bill when you dine in our Brasseries and BistrosFully funded Apprenticeship programmes supporting your career developmentHigh Street Discounts on a range of shops, experiences, holidays and moreCycle to work scheme – save up to 40% on bikesHealthcare Cash Plans - dental, optical, medical and more from £5 per monthReferral schemes that pay up to £1500A decent uniform that doesn’t look like the 70sWellness & National Campaign Days Calendar with activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and moreWagestream for instant access to pay as earnedComplimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & BreakfastWe are a proud sponsor of The Brain CharityEmployee Assistance Programme – free, confidential advice 24/7 to you and your familyOur Sustainability Goals100% of electricity from renewable energy sourcesRecycle a minimum of 70% of hotel wasteChemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchensVolunteer to work for sustainable charities 2 days per year on full payInterested?? Click Apply NowFrasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr