Administrator/Receptionist
2 weeks ago
Join to apply for the Administrator/Receptionist role at Richmond Villages. Job Details Location: Sutherland House, 149 St Vincent St, Glasgow G2 5NW. Contract: Permanent, Full Time. Hours: 40 hours per week, Monday to Friday with one Saturday in every 6. Shifts: 7:45am–4:15pm, 8:30am–5:00pm, 9:00am–5:30pm. Two late shifts per month (11:30am–8:00pm). Salary: £28,100 + excellent Bupa benefits. Closing Date: Friday 5th December. How You’ll Help Us Make Health Happen We’re looking for an Administrator/Receptionist to join our clinic in Glasgow. You will be the face of Bupa, ensuring customers feel comfortable and supported at each visit, while also performing back‑office duties to keep the clinic running smoothly. Responsibilities Work on reception, greeting customers and making their appointment as smooth and friendly as possible. Support clinical staff with preparation of client files and scanning documents. Perform day‑to‑day admin tasks such as post, answering calls and emails, managing card transactions, invoices and delivery notes. Liaise with clinical colleagues to ensure that client reports and correspondence are issued within required timeframes. Ensure facilities are well presented and provide a welcoming environment, resolving or escalating any issues when required. Qualifications Proven experience delivering exceptional, client‑focused customer service in person such as in retail, hospitality or a similar role as a Receptionist. Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease. Great time management and flexibility, you’ll need to switch tasks and support where needed. Excellent attention to detail, with solid computing skills and an understanding of the various Microsoft Office packages. Benefits Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance. Annual Health Services Bonus Scheme. Support with travel costs via a season ticket loan or cycle2work. Various other benefits and online discounts. Diversity & EEO Statement Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role, and we will provide reasonable adjustments as part of our recruitment process. Apply Submit your application before Friday 5th December. We look forward to hearing from you. #J-18808-Ljbffr
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Administrator/Receptionist
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