CCTV/Fire Control Operator

We’re Hiring: CCTV/Fire Control Operator Location: Broughton, Chester, CH4 Pay: £14.64 per hour Hours: Permanent, Full‑time role – guaranteed 42 hours per week with a flexible shift pattern. From day one you’ll gain access to outstanding learning and development opportunities, mentorship, and a range of benefits from brand discounts to giving‑back schemes. Responsibilities Emergency Call Handling: Expertly manage medical emergency calls and incidents, responding professionally and swiftly to alert incident responders across sites. Fire Alarm System Management: Handle fire alarm notifications and mobilise the on‑site Fire and Rescue Service efficiently. Aerodrome Emergencies: Notify and mobilise resources for aerodrome emergencies. Agency Coordination: Mobilise County Fire and Rescue Service and other agencies as needed or per SOPs. Out‑of‑Hours Emergency Calls: Handle emergency calls for customers and other business areas during out‑of‑hours. CCTV Vigilance: Perform regular camera checks with a focus on accuracy and vigilance. Report any camera faults promptly. Incident Investigation: Conduct thorough investigations for on‑site incidents using CCTV and access control software. Ensure quality and timely presentation of information. Training and Flexibility: Be open to undertaking new training across SOC functions to meet customer and workload demands. Ad‑Hoc Duties: Carry out additional tasks as requested by your supervisor or manager. Qualifications Right to work in the UK and a 5‑year checkable history, plus a high‑level security clearance. CCTV licence. Full UK driving licence. Basic first aid certification. 1–2 years experience in a security operational centre role. Advanced computer skills. Effective team member able to multi‑task. Considerable knowledge of security operations and procedures. Ability to write routine correspondence, including logs and reports. Excellent organisational, customer service and communication skills. Handle projects responsibly and maintain a flexible approach. Why Join Securitas? We promise a People Promise where opportunity, people and purpose play a vital role in our day‑to‑day. We champion your growth and give you a career built on trust, respect and progress. Diversity & Inclusion – Be Yourself Level 2 Disability Confident status – we strive to guarantee interviews for eligible candidates. Strong support for equality through employee networks, the Race at Work Charter and the Armed Forces Covenant. Celebrations of diversity: BSL Week, International Women’s Day, Pride and Black History Month. Benefits STRIVE – Securitas Perks gives you access to top discounts across retailers and services. Dental plans – cash‑back options for everyday dental costs. HSF Health Plan – cash plans covering medical, dental and unexpected costs. Cycle to Work – save up to 42 % on a brand‑new bike or equipment. Specsavers – savings on eye tests and spectacles. WeCare – 24/7 online GP, mental health support and fitness programmes. Toothfairy – online access to UK dentists. Pension plan – employer contribution plus tax relief. Payroll ISA – an ISA savings account to meet longer‑term goals. Free mortgage advice. Go & Live – financial wellbeing hub. Death in Service benefit – permanent employees receive life assurance coverage. What You Can Expect Our recruitment team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. #J-18808-Ljbffr